Communications Coordinator (Terrace)

Job description and duties

This role is suited for someone who brings enthusiasm to both creative storytelling and detailed communication work, and who’s excited to be involved with community relations for CMTN in Northwest BC.

CMTN is dedicated to employment equity and diversity by providing a workplace that is inclusive and welcoming. It is our aim to reflect the diversity found in our unique region throughout CMTN’s workforce.

Our team is committed to Indigenization, Inclusion, Diversity, Equity, Accessibility, and Internationalization. All qualified candidates are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. Individuals who anticipate needing accommodations for any part of the application process, may contact HR in confidence, prior to the closing date.

Duties : The Communications Coordinator supports CMTN’s public presence and internal communication needs, spending about 60% of their time creating and editing stories, social media content, and community‑focused materials. The remaining 40% involves researching, writing, and editing policies, procedures, and senior‑level documents and reports. The role also develops templates and provides training to ensure consistent communication practices across the college.

Key responsibilities include but are not limited to the following :

• Communications & Content Development – Creating written and multimedia content, maintaining the CMTN Style Guide, providing staff training, collaborating across departments, managing inquiries, supporting community events, and producing culturally appropriate stories and reports that positively represent CMTN.
• Web & Social Media – Writing and editing website content, monitoring website contributions of others and making recommendations when required, advising on organic social media strategy, supporting Social Media Policy development, and responding to public engagement with appropriate assistance or de‑escalation.
• Policy & Procedure Support – Researching, writing, and reviewing policy and procedure documents, maintaining templates and records, tracking review schedules, participating in the Education Policy Committee, and providing timely, accurate editing to meet strict deadlines.

Qualifications