General Manager

The General Manager is accountable for every aspect of the stores performance ensuring all areas of the store are achieving key results.  They are responsible for leading a team of employees to deliver an exceptional customer experience and for ensuring the store meets or exceeds its sales and profitability goals.  They are responsible for creating an environment and store culture that promotes employee engagement growth and development.

WHAT YOULL DO : Functional

• Articulate Indigos mission and strategy and communicate business goals to store team
• Ensure strategic priorities sales goals and profitability targets are met by identifying opportunities to improve sales and omni customer experience control expenses and manage inventory and shrink
• Act as an advocate for the customer by placing them at the forefront of all decision-making processes
• Identify local market trends and competitors to proactively anticipate customer needs and expectations
• Embrace and champion technology that creates high tech and high touch solutions for Indigos customers
• Lead regular Visual Merchandising Assessments (VMA) and review product flow with a focus on customer experience; driving sales and profitability by allocating resources to support visual changeovers and initiatives
• Continually assess staffing levels and lead recruiting and selection of new employees
• Own store schedule
• Open and close store and manage sales floor
• Ensure health and safety of employees and customers is top priority and that store complies with all provincial health and safety policies and procedures

People

Cultural

Qualifications : WHO YOU ARE :

Additional Information :

At Indigo we are committed to our communities our customers and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer which highly values your diverse backgrounds experiences and perspectives. We believe that you in all your uniqueness belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black Indigenous a person of colour LGBTQ2 and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Experience : years

Vacancy : 1