Talent.com
Service Manager
Service ManagerAvenir Energy • Truro, NS, Canada
Service Manager

Service Manager

Avenir Energy • Truro, NS, Canada
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Who We Are

Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies, with operations nationwide and more than 400 dedicated team members. We are a safety-first, customer-focused organization committed to being the propane distributor of choice in North America.

At Avenir, we believe our people are the foundation of our success. We offer a respectful, collaborative, and fast-paced work environment where every role makes a meaningful impact.

Why Join Avenir Energy?

As a full-time team member, you’ll have access to :

  • Comprehensive Benefits – Health, dental, paramedical, life insurance, and virtual healthcare
  • Employee Assistance Program (EAP) – Confidential support for you and your family
  • Retirement Savings – RRSP and TFSA programs with employer matching
  • Work-Life Balance – Competitive vacation, floater days, and flexible time-off programs
  • Performance Incentives – Annual rewards recognizing individual and company achievements
  • Stability & Growth – Join a growing organization with long-term career opportunities

The Role

The Service Manager – Atlantic Region is a senior leadership position responsible for the overall performance, safety, and regulatory compliance of Avenir Energy’s service operations across Atlantic Canada. This role provides direct leadership to Gasfitter A and Gasfitter B technicians , ensuring consistent technical standards, operational excellence, and exceptional customer service across multiple branches and jurisdictions.

The Service Manager plays a critical role in aligning field service operations with corporate objectives while maintaining full compliance with provincial regulators and industry codes.

Location : Candidates should be based in HRM, Truro, Stellarton, or nearby areas.

What You’ll Do

  • Provide leadership, coaching, and technical oversight to Gasfitter A and B technicians across the Atlantic region
  • Oversee day-to-day service operations, ensuring safe, efficient, and compliant execution of service and installation work
  • Ensure adherence to all applicable provincial codes, regulations, and safety authority requirements across Atlantic Canada
  • Manage staffing, scheduling, on-call rotations, performance management, and employee development
  • Lead safety meetings, toolbox talks, and regional communications to reinforce Avenir’s safety-first culture
  • Monitor operational KPIs, service performance metrics, and productivity targets, implementing continuous improvement initiatives
  • Act as a senior escalation point for complex technical issues, customer concerns, and service-related complaints
  • Lead investigations into service incidents and near misses, ensuring corrective and preventative actions are implemented
  • Oversee service equipment, tools, fleet coordination, inventory controls, and required reporting
  • Collaborate with Operations, Sales, Safety, and Supply teams to align service delivery with business objectives
  • Support audits, inspections, and interactions with provincial regulators and external stakeholders
  • Travel regularly throughout Atlantic Canada to support branches, technicians, and operational needs
  • What You Bring

  • Gasfitter A certification
  • Proven experience leading and supervising regulated technical trades (Gasfitters, Service Technicians, or similar)
  • Strong working knowledge of propane systems, service operations, and installation practices
  • Demonstrated understanding of industry codes, safety standards, and regulatory compliance across multiple jurisdictions
  • Minimum 5+ years of progressive leadership or operations experience in propane, energy, HVAC, or a related technical field
  • Strong leadership, communication, and conflict-resolution skills
  • Ability to manage performance, coach teams, and build a strong safety culture
  • Proficiency in Microsoft Office; experience with service management systems or KPIs is an asset
  • Valid driver’s license with a clean driving record
  • Willingness and ability to travel extensively throughout the Atlantic region (up to ~50%)
  • Working Conditions

  • Combination of office, field, outdoor, and warehouse environments
  • Exposure to varying weather conditions and industrial environments
  • Regional travel required across Atlantic Canada
  • Avenir Energy is committed to providing an inclusive and accessible hiring process. Accommodations are available upon request throughout all stages of recruitment.

    By applying, you acknowledge that Avenir Energy may use third-party systems or recruiting agencies that utilize Artificial Intelligence in candidate screening and assessment. All offers of employment are contingent upon the successful completion of applicable background checks, as determined by the role and company policy. Candidates will be informed of required checks during the hiring process.

    We thank all applicants for their interest. Only those selected for an interview will be contacted.

    Powered by JazzHR

    097s9g9Ovi

    Create a job alert for this search

    Service Manager • Truro, NS, Canada

    Similar jobs
    Service Manager

    Service Manager

    Avenir Energy • Truro, NS, CA
    Full-time
    Quick Apply
    Canada’s largest and fastest-growing propane distribution companies, with operations nationwide and more than 400 dedicated team members. We are a safety-first, customer-focused organization c...Show more
    Last updated: 3 days ago
    Training Pilot, Public Service Aviation

    Training Pilot, Public Service Aviation

    Government of Nova Scotia • Shubenacadie, NS, Canada
    Full-time
    A provincial government organization in Shubenacadie seeks a Training Pilot to leverage flying experience in public service. This role involves designing training programs for pilots, maintaining ac...Show more
    Last updated: 13 days ago • Promoted
    Sales Representative

    Sales Representative

    Industrielle Alliance - Agence Québec Rive-Sud • Truro, NS, Canada
    Full-time
    Did you know that 80% of active Sales Representative / financial advisors have not studied finance?.Are you looking for a new challenge with a flexible schedule and the possibility of working from ...Show more
    Last updated: 2 days ago • Promoted
    General Manager

    General Manager

    Horizon Hospitality Associates, Inc • Harmony, NS, Canada
    Full-time
    We are seeking a highly motivated Hotel General Manager for a Beautiful Boutique Property in Harmony, CA.This property is owned and operated by a leader of top hotels in California – their portfoli...Show more
    Last updated: 30+ days ago • Promoted
    Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team

    Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team

    The Borgen Project • Truro, Nova Scotia, Canada
    Remote
    Part-time +1
    Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe...Show more
    Last updated: 5 days ago • Promoted
    Global Head of Applications & Technical Services

    Global Head of Applications & Technical Services

    Mara • Hants County (Shubenacadie), ca
    Full-time
    A leading nutrition company located in Dartmouth, Nova Scotia is looking for a Director of Applications & Technical Services. This pivotal role involves leading a global Applications Team to support...Show more
    Last updated: 15 days ago • Promoted
    Senior Tax Manager - Growth, Remote Work & Flexibility

    Senior Tax Manager - Growth, Remote Work & Flexibility

    Baker Tilly Nova Scotia • Hants County (Shubenacadie), ca
    Remote
    Full-time
    A leading advisory and accounting firm is seeking a Senior Manager, Tax in Dartmouth, NS.You will be pivotal in providing exceptional client service and leading a team. The role demands a Bachelor's...Show more
    Last updated: 26 days ago • Promoted
    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    ApexFocusGroup • Truro, Nova Scotia, Canada
    Remote
    Full-time +1
    Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Customer Service Representative Agent experience needed....Show more
    Last updated: 30+ days ago • Promoted
    Senior Account Director, Field Services & Growth

    Senior Account Director, Field Services & Growth

    Dexterra • Hants County (Shubenacadie), ca
    Full-time
    A leading services company is seeking a dedicated Operations Manager in Dartmouth, Nova Scotia.The ideal candidate will have at least 2 years of operational management experience in Custodial & Mai...Show more
    Last updated: 1 day ago • Promoted
    Training Pilot – Public Service Helicopter Operations

    Training Pilot – Public Service Helicopter Operations

    MHM Publishing Inc • Shubenacadie, NS, Canada
    Full-time
    The Government of Nova Scotia is seeking a Training Pilot for its Aviation Services team.This position involves active piloting and the design of training programs for pilots involved in emergency ...Show more
    Last updated: 10 days ago • Promoted
    Senior Ship Repair & Engineering Manager

    Senior Ship Repair & Engineering Manager

    Irving Shipbuilding • Hants County (Shubenacadie), ca
    Full-time
    A leading shipbuilding company in Dartmouth is seeking a seasoned Manager, Engineering to lead engineering efforts in their Ship Repair program. The role requires 10+ years of experience in shipbuil...Show more
    Last updated: 25 days ago • Promoted
    General Manager

    General Manager

    JMJ Phillip Group • Hants County (Shubenacadie), ca
    Full-time
    Executive Search Consultant at The JMJ Phillip Group A leading service provider in the Veterinary Healthcare industry is seeking a General Manager in the greater Dartmouth, Nova Scotia area.Bachelo...Show more
    Last updated: 26 days ago • Promoted
    Account Director : Facilities & Services Growth

    Account Director : Facilities & Services Growth

    Dexterra Group • Hants County (Shubenacadie), ca
    Full-time
    A leading Canadian services firm is seeking an experienced Operations Manager to lead revenue growth while ensuring profitability across assigned accounts. The successful candidate will manage and m...Show more
    Last updated: 3 hours ago • Promoted • New!
    Director, Applications & Technical Services

    Director, Applications & Technical Services

    Mara • Hants County (Shubenacadie), ca
    Full-time
    Overview Mara Renewables Corporation (Mara) exists to re-engineer nature’s pantry, reimagine human nutrition, and revitalize wellness and the environment. We believe there has never been a more crit...Show more
    Last updated: 15 days ago • Promoted
    Customer Service - Work from Home - 50k-60k / Year

    Customer Service - Work from Home - 50k-60k / Year

    Spade Recruiting • Truro, Nova Scotia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 9 days ago • Promoted
    Boutique Hotel GM — Lead Operations & Guest Experience

    Boutique Hotel GM — Lead Operations & Guest Experience

    Horizon Hospitality Associates, Inc • Harmony, NS, Canada
    Full-time
    A leading hospitality management company is seeking a highly motivated Hotel General Manager for a beautiful boutique property in Harmony, Nova Scotia. The ideal candidate should have at least three...Show more
    Last updated: 30+ days ago • Promoted
    Family Medicine - West End Medical Practice

    Family Medicine - West End Medical Practice

    Nova Scotia Healthcare System • Truro, Town of Truro, Canada
    Full-time
    Family Medicine - West End Medical Practice.Expected Hours : Full-time hours (1.Specialization : Family Practice.Type of Remuneration : Longitudinal Family Medicine. Incentive Programs Available : Yes.C...Show more
    Last updated: 23 days ago • Promoted
    Department Manager, Produce

    Department Manager, Produce

    Loblaw Companies Limited • Hants County (Shubenacadie), ca
    Permanent
    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one o...Show more
    Last updated: 25 days ago • Promoted