Global Knowledge & Learning Lead — Remote

A leading fintech company based in Canada is looking for a seasoned leader in servicing operations. In this role, you will shape the servicing strategy, aiming for exceptional customer experiences and operational excellence. Ideal candidates will have over 5 years of experience in operational excellence, strong analytical skills, and expertise in change management. The package includes competitive benefits, flexible work arrangements, and a salary range of $90,000 - $130,000 CAD annually.

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