JOB ID# SSL51479 Personal Lines Manager Location : Mississauga Head Office Reporting to the Director of Operations, the incumbent is a member of the Management team.
Thisindividual should be highly motivated; detail oriented and maintain strong communication and relationshipbuilding skills.
- Main Duties and Responsibilities : Lead the Head Office Personal Insurance service team, ensuring clients and team members are supportedwith respect to new business, endorsements, claims and the renewal process;
- assist in complex cases &escalations Provide leadership, guidance, mentorship and coaching to all staff for quality, performance andprofessional development Dispense technical expertise to the Personal Insurance service staff and personal lines Executives Ensure equitable work distribution and meeting of high client service standards Conduct ongoing quality assurance audits;
- ensure that technology is maximized and efficient processesand workflows are being followed contributing to an extraordinary client experience Attend and actively participate in scheduled management meetings & participate in the Company’sannual planning process;
report on current conditions of the personal lines division (growth, retention,support ratios) Conduct and / or organize product and insurer training for the greater Personal Lines division Establish credibility and work effectively with insurer partners and other vendors to achieve goals andinfluence initiatives, insurer audits etc.
Performance management of head office staff; ongoing measurement and monitoring of individual goalswith regular reviews and feedback for continuous improvement Other duties that may be assigned from time to time by the company Qualifications : Minimum 10 years Personal Insurance experience Minimum 3 years Management / Supervisory experience RIBO licensed Computer knowledge Stellar Company! Great Opportunity! Call me for more information ! 519-572-6095Salary depending on experience, benefits ALWAYS ON THE HUNT FOR YOU !
Cindy Gowing, PRC
AIRS, Certified Professional Recruiter
JOB-BORN Executive Search Inc.
519-572-6095
BIG ENOUGH TO SERVE YOU small enough to know you
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