Personal Lines Manager

JOB ID# SSL51479 Personal Lines Manager Location : Mississauga – Head Office Reporting to the Director of Operations, the incumbent is a member of the Management team. Thisindividual should be highly motivated; detail oriented and maintain strong communication and relationshipbuilding skills. Main Duties and Responsibilities :  Lead the Head Office Personal Insurance service team, ensuring clients and team members are supportedwith respect to new business, endorsements, claims and the renewal process; assist in complex cases &escalations Provide leadership, guidance, mentorship and coaching to all staff for quality, performance andprofessional development Dispense technical expertise to the Personal Insurance service staff and personal lines Executives Ensure equitable work distribution and meeting of high client service standards Conduct ongoing quality assurance audits; ensure that technology is maximized and efficient processesand workflows are being followed contributing to an extraordinary client experience Attend and actively participate in scheduled management meetings & participate in the Company’sannual planning process; report on current conditions of the personal lines division (growth, retention,support ratios) Conduct and / or organize product and insurer training for the greater Personal Lines division Establish credibility and work effectively with insurer partners and other vendors to achieve goals andinfluence initiatives, insurer audits etc. Performance management of head office staff; ongoing measurement and monitoring of individual goalswith regular reviews and feedback for continuous improvement Other duties that may be assigned from time to time by the company Qualifications :  Minimum 10 years Personal Insurance experience Minimum 3 years Management / Supervisory experience RIBO licensed Computer knowledge Stellar Company! Great Opportunity! Call me for more information ! 519-572-6095Salary depending on experience, benefits ALWAYS ON THE HUNT FOR YOU !

Cindy Gowing, PRC

AIRS, Certified Professional Recruiter

JOB-BORN Executive Search Inc.

519-572-6095

BIG ENOUGH TO SERVE YOU …small enough to know you