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Salesforce Excellence Specialist
Salesforce Excellence SpecialistGalderma • Thornhill
Salesforce Excellence Specialist

Salesforce Excellence Specialist

Galderma • Thornhill
14 days ago
Job type
  • Full-time
Job description

Description

The Salesforce Excellence Specialist will work collaboratively within the Commercial Operations team supporting Business Units to enable high performance at field level. This is a critical role working with all business units on Incentive Compensation planning (incl. target setting, payouts, monthly leaderboards, Incentive Design and Execution), Territory Design , SFE KPI design and tracking (e.g. calls / promo mix tracking), Analytics to support Salesforce optimization, Target Call Plans and field reporting / analysis / validation / training to ensure commercial effectiveness and executional excellence.

Key Responsibilities

  • Incentive Compensation plan – Target setting, payouts, monthly leaderboards, Incentive Design and Execution and approvals
  • Territory design / maintenance and execution using tools such as Javelin Territory Designer, Veeva
  • Call Plan (Implementation of segmentation) design and execution and setup in Veeva
  • Field training and support for sales reports (Excel / Power BI) and data systems (Veeva / Oracle)
  • SFE KPI design and tracking (e.g. calls / promo mix tracking)
  • Analytics to support Sales force optimization as required
  • Regular updates for reports related to TSA, XPO, GPM, Target Lists.
  • Support data requirements for promotions where applicable and account analytics
  • Support data requirements for Sales Managers – ad hoc / monthly
  • Data validation of various monthly and ad hoc reports
  • ROI analysis as required
  • Field Roster Management
  • Other duties as assigned

Skills & Qualifications

  • Bachelor’s Degree or College Diploma in Business, Computer Science, Science
  • MBA an asset
  • Strong financial acumen required.
  • 3-5 years’ relevant experience in a similar role preferred
  • Experience extracting data from relational databases (ie. Oracle, SAP, Cognos, SQL server, etc.)

  • Knowledge of external data sources : including IQVIA (XPO, TSA, GPM), AC Nielsen
  • Computer Skills : Intermediate / advanced level skills using Microsoft Office products such as Excel, Outlook, Power Point, Power BI. Specifically, Excel (Pivot Tables, advanced formulae)
  • Communication Skills : Excellent written and verbal communication skills; ability to interact effectively with internal staff and external customers and possess strong interpersonal communication skills.
  • Demonstrated ability to collaborate with cross functional teams
  • Analytical Skills : Demonstrated ability to analyze data and solve problems independently; proven investigative, data interpretation / manipulation skills
  • Ability to work in a team environment, but also able to work independently with minimum supervision
  • Above average organization, excellent follow up, and project management skills
  • What we offer in return

  • A great work environment with an inspiring work ambiance
  • Growth and development possibilities
  • An excellent benefits program starting day one
  • Pension program after one year of service (company contribution of up to 10%)
  • Tuition Reimbursements
  • Service awards program
  • Next Steps

  • If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
  • The next step is a virtual conversation with the hiring manager
  • The final step is a panel conversation with the extended team
  • Our people make a difference

    At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

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    Excellence Specialist • Thornhill

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