Brandt is currently seeking a Machine Monitoring Specialist for our Customer Support Center located in Regina, SK.
The successful candidate will be responsible for taking a proactive approach by utilizing the latest technologies and available equipment data to provide recommendations that allow our customers to optimize their fleets.
Our monitoring software allows multiple data sources to be analyzed and interpreted. This position is a key liaison with customers, partners and suppliers for Brandt monitoring center.
This position is a great opportunity for experienced technicians with an aptitude for technology, or individuals with a technology background and an aptitude for mechanical systems.
Duties & Responsibilities
- Monitor alerts received from machines through various software platforms
- Investigate and research machine activity and provide recommendation of action
- Effectively communicate the appropriate actions to the Service Departments or customers via telephone, e-mail or ticketing system
- Follow up on previous recommendation to ensure problem resolution and identify learning opportunities
- Provide health fleet reports to convey value provided.
- Communicate effectively to customers, Brandt service, sales and support staff.
- Understand and support telematics and monitoring systems for our customers and Brandt.
- Meet MMS KPI’s for the Machine Monitoring Center
- Provide coverage during peak times for JDLink administrator
- Be proficient in all technology platforms under the Brandt umbrella
- Other duties may be assigned
LI-onsite
Required Skills
- Strong background in computer applications and analytics
- Knowledge of the heavy equipment & dealership service departments
- Ability to filter and correlate the different data source to create an accurate recommendation.
- Knowledge of machine application, design, functionality and understanding the environmental effect on the equipment performance
- Understand effective inspection process and equipment lifecycle planning
- Bilingual is an asset but not required
- Travel may be required
Required Experience
- Strong background in computer applications and analytics
- Knowledge of the heavy equipment & dealership service departments
- Ability to filter and correlate the different data source to create an accurate recommendation.
- Knowledge of machine application, design, functionality and understanding the environmental effect on the equipment performance
- Understand effective inspection process and equipment lifecycle planning
- Bilingual is an asset but not required
- Travel may be required
Machine Monitoring Specialist
Brandt is currently seeking a Machine Monitoring Specialist for our Customer Support Center located in Regina, SK. Meet MMS KPI’s for the Machine Monitoring Center. Our monitoring software allows multiple data sources to be analyzed and interpreted. This position is a key liaison with customer...
Machine operator (journalier)
Working as a team with the mechanic, the folder operator must be a self-starter, must work quickly and efficiently, and must be in good physical shape. Operate the available machinery and carry out the work in accordance with the instructions provided. ...
Machine Learning Engineer II
We're looking for mid level machine learning engineers who have a strong foundational understanding of ML concepts to join our team. You will collaborate with Staff Machine Learning Engineers and Product Managers to influence features and projects . Machine learning is at the heart of this effort an...
Data Scientist/ML Engineer
You have at least 3 years experience, ideally within a Data Analyst or Data Engineer role. Demonstrated experience working with large and complex data sets as well as experience analyzing volumes of data. Developing scripts to process structured and unstructured data. Recommending, developing and im...
Sasktel-Project Manager-ST-DOC2988190795
Minimum five (5) years’ experience as a Project Manager with accountability for entire or significant portions of projects. Proven experience in using software applications used for project management functions including MS Project, MS Word, MS Excel and MS PowerPoint, SharePoint for Project Librari...
Machine Learning Engineer, Payment Intelligence
You will work closely with software engineers, machine learning engineers (MLE), data scientists (DS), and ML platform infrastructure teams to design, build, deploy, and operate Stripe’s ML-powered payment decisioning systems, including improving existing ML models and developing new ML solutions. W...
Machine Operator
Working on the line you will machine parts and perform quality checks in a timely manner. ...
Senior Project Manager to manage a CRM implementation project
Senior Project Manager to manage a CRM implementation project. Ensure that the project operates within the approved budget, schedule and quality criteria; Ensure that all project records are readily available, accurate and current; develop status reports on the project for management and for stakeho...
Construction Project Manager
Provide support to Directors or Senior Project Managers as required. Coordinate, schedule, and evaluate construction projects from start to finish according to schedule, specifications and budget. Responsible for quality and delivery of projects. Prepare and submit construction project budget estima...
Sr. IT Project Manager
IT project management experience in the role of a Project Manager managing multiple concurrent projects. IT Project Manager for a 1 year HYBRID project to start. Works closely with the core project team members, which includes a representative from the business unit, IT, and OCM, to collaborate and ...