Sales Associate

Sales Associate – Staples Canada

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Job Description

As a Sales Associate, you will provide excellent customer service, drive sales across furniture, technology, and supplies, and ensure a safe and engaging store environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology, and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with and sell to all customers by offering tailored products and services using all tools and techniques available in our selling model.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager / supervisor.
• Maintain a clean and safe store environment by performing tasks such as dusting, front-facing products, and ensuring demo units are clean and functional.

Qualifications

Benefits

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Seniority level

Entry level

Employment type

Part-time

Job function

Sales and Business Development

Industry

Retail

Locations

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