Administrative Assistant

Administrative Assistant  Evergreen Campus of Care | White Rock, British Columbia, Canada | Regular Full-Time   The Opportunity  At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities.

As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized.  We are currently seeking an Administrative Assistant to serve as the welcoming first point of contact at our Evergreen Campus of Care in White Rock.

In this role, you will support the Administrator and leadership team by delivering high-quality administrative, financial, and operational support that helps our community run smoothly and joyfully.

About The Role

• This role is from Tuesday to Friday (about 32 hours / week)  Reporting to the Administrator , the Administrative Assistant plays a vital role in the daily operations of Evergreen Heights and Manor.

You will manage a wide range of administrative and financial responsibilities, including resident admissions and discharges, billing and accounts, office coordination, and team support.

As a key ambassador for Baptist Housing, you will foster positive relationships with residents, families, team members, and external partners while ensuring accuracy, confidentiality, and compliance with organizational and regulatory standards.

Key responsibilities include : Resident Admission and Administration Coordinate resident admissions, transfers, and discharges, ensuring all documentation is completed accurately and confidentially Organize, maintain, and secure resident charts and records Serve as a primary contact for residents and families, responding to administrative and financial inquiries Communicate with families regarding billing, move-ins, and move-outs Financial Management and Billing Track and manage resident rents and charges using Sage , Senior’s Care software, and PointClickCare (PCC) Process resident payments (cheques and cash), deposits, refunds, and billing adjustments Monitor accounts receivable and follow up on arrears with sensitivity and professionalism Liaise with external agencies (e.g., Fraser Health, BC Housing) to ensure correct rates and payments Prepare monthly financial reports and assist with audits as required Administrative and Operational Support Provide administrative support to the Administrator, including reports, correspondence, and presentations Maintain office systems, filing, and documentation Coordinate meeting logistics, care conferences, medication reviews, and events Order and manage office supplies and support office equipment maintenance Create internal communications and materials using Canva and PCC Provide basic IT troubleshooting support Collaboration and Relationships Build positive working relationships with residents, families, team members, and partners Communicate with payroll, HR, and operations to address scheduling, financial, or administrative inquiries Support continuous improvement initiatives to streamline office and administrative processes   Requirements  Graduate of a recognized post-secondary Business Administration program or a related discipline  Minimum 3 years’ experience in an administrative assistant role, preferably in a long-term care or health care environment  Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher) and strong general computer skills  Ability to type a minimum of 60 words per minute accurately  Bondable and able to work effectively both independently and within a collaborative team environment  Excellent communication skills, both written and verbal, with strong interpersonal abilities  Highly organized, detail-oriented, and able to manage multiple priorities efficiently  Familiarity with PointClickCare, Canva, and office equipment is an asset  Physically and mentally able to carry out assigned duties in the working environment    About You  You are warm, organized, and service-oriented, with a natural ability to create welcoming and efficient environments.

You thrive in a fast-paced setting, manage multiple priorities with ease, and take pride in accuracy and confidentiality.

You are motivated by purpose, grounded in compassion, and committed to supporting seniors and the teams who care for them.

You align with Baptist Housing’s values and bring integrity, initiative, and joy to your work every day.

Your ability to maintain confidentiality, manage sensitive information, and support a diverse team ensures that our community runs smoothly, safely, and joyfully each day.    Compensation & Benefits  We offer an hourly salary of $30.28 Your comprehensive benefits include employer-paid extended health and dental coverage, along with three weeks’ vacation.

RRSP matching program Support for your ongoing professional development.    Baptist Housing Careers  Our Promise  At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities.

As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized.

Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized.

Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.  Why Work at Baptist Housing?  Meaningful Service : Your work matters!

You can make a real impact on the lives of our residents.

Your role is both fulfilling and purposeful.  Supportive & Fun Community : We're more than colleagues.

Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.  Recognition & Appreciation : Experience appreciation events and receive recognition awards through our team programs  Powered by JazzHR