Steele Hotels is seeking a full-time permanent Assistant Manager to join our team at The Capital Hotel, located in St. John’s, NL.
Our culture’s values are embedded in maintaining a work-life balance, strong work ethics, great customer service, and the growth of our employees and the company.
The ideal candidate will have a genuine interest in customer service, enjoy working in a fast-paced environment with a passion for people, and have experience leading a team.
They would possess a positive can-do attitude and, a high level of professionalism, coupled with a strong work ethic, critical thinking skills, and an eye for details.
The Assistant Manager will report directly to the Hotel Manager.
Main Duties and Responsibilities :
- Staff relations including scheduling, payroll, evaluations, recruitment, and discipline
- Maintaining guest needs and front desk operations, ensuring the highest customer satisfaction.
- Communicating with guests regularly, answer questions, concerns and complaints as needed.
- Manage group bookings for banquets and meetings, monitoring numbers, and proving quotes
- Ordering supplies, tracking inventory, and completing month end count and control
- Knowledge of room availability at all times, for future and present dates and monitoring these dates regularly for inventory control purposes.
- Performing routine spot checks of housekeeping inspections to ensure quality
- Supervise banquet room set ups and tear downs and assist when required
- Must be available to work flexible hours and extended hours if required, based upon product and demand in the industry.
Overnight shifts may be required on occasion.
- Responsible for the administration of the WHSCC program
- Maintain organized files and records.
- Assist with prepare budgets, reports, monitor revenues and expenses, and coordinating with accounts payable / receivable
Qualifications, Skills and Attributes :
- Degree or diploma in Business, Marketing, Tourism, or Hotel Management an asset.
- Exceptional communication, organization, and leadership skills
- Experience with Excel, budgeting and reporting structures
- Organized with the ability to multitask and work in a fast-paced environment
- Knowledge of Firestar system an asset
Why work with us
- Competitive salary package
- Company RRSP matching plan to secure your financial future
- Comprehensive health benefits, including dental and vision coverage
- Wellness program, including counseling services and life coaching, through EFAP
- Paid time off, including vacation time, sick leave, and statutory holidays
If you are interested in this position and want to grow with us, we welcome you to apply via email at with Assistant Manager as the subject line by August 2, 2024.
We are an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which personnel processes are merit-based and applied without discrimination on any of the grounds in relevant laws.
Assistant Manager – The Capital Hotel
The Assistant Manager will report directly to the Hotel Manager. The Capital Hotel, located in St. If you are interested in this position and want to grow with us, we welcome you to apply via email at with Assistant Manager as the subject line by. Our culture’s values are embedded in maintaining a ...
Assistant General Manager - The Loyalist Country Inn & Conference Centre
The AssistantGeneral Manager (AGM) will assist the General Manager in the daily operation ofthe hotel, as well as oversee the property in the absence of the GeneralManager. Be aware of the status of the availability of rooms at thehotel on any given day to ensure revenue is maximized. As an Assistan...
Assistant Store Manager, The North Face
Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. From day one, you'll r...
Fairmont Jasper Park Lodge Emerald Lounge Assistant General Manager
Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Hotel Overview: Fairmont Jasper Park Lodge is surrounded by the snow-capped mountains and enchanting lakes of Jasper Nat...
Assistant Store Manager - The BoardWalk at Ira Needles
Assistant Store Manager - The BoardWalk at Ira Needles. We know great fashion fits great women, and not the other way around. Are you someone who is passionate about following the latest fashion trends? Does leading a team excite you? Then this opportunity is for you!. Maintain an effective and open...
Assistant Store Manager
Assist the Front Store Manager in ensuring that the store achieves and maintains budgeted sales, gross profit, EBITDA, inventory targets, labour costs, shrink, and controllable store expenses. Together, we are defining better health through innovation, service, and living the “I. Warm and fuzzy feel...
07319 Assistant Store Manager North York, ON, Canada Posted on 03/07/2024 Be the First to Apply
As an Assistant Manager, you support the Store Manager in all areas and are responsible for all primary duties when the Store Manager is not present. At CosmoProf Canada, we dedicate ourselves to licensed professionals in the Beauty Industry and are committed to making our salon professional custome...
Assistant Manager, Member Services
Work with the Manager, Member Services, to seamlessly coordinate the needs of the branch and achieve the team's goals. As the Assistant Manager, Member Services, you'll use your many skills to lead a team of Member Service Representatives in providing Coast Capital's style of simple financial help t...
Administrative Assistant
The Administrative Assistant will be responsible for managing calendars, handling correspondence, organizing meetings, and assisting with general administrative tasks. This is a part-time remote role for an Administrative Assistant. ...
Administrative Assistant
The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks.A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.Handle and coordinate active calendars .Sch...