Regional Community Operations Manager

Team : Community Operations

Location : Hybrid in the South West covering Cornwall, Devon, Somerset, Wiltshire, Dorset and Gloucestershire

Work pattern : 35 hours per week, 9am to 5pm with some weekends and overnight stays as required

Salary : Up to £49,655.50 per year

Contract : Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities

• Oversee a defined region and are responsible for operational planning, service delivery, people leadership, and effective resource management within their area of accountability
• Operate with a strong degree of autonomy, ensuring that day‑to‑day operations run efficiently and consistently with national and regional priorities
• Act as the primary operational leader and public representative for their region, driving local plans, supporting the implementation of national initiatives, and ensuring that services are delivered to high standards
• Provide leadership to employees and volunteers across the region, contributing to a positive, inclusive, and high‑performing culture

About the Community Operations team

Community Operations is responsible for the delivery of all of Cats Protection’s cat‑facing services. It conducts these services through 31 Cat Centres and over 205 Branches and Community Volunteer Teams. Community Operations helped over 191k cats in 2014 and helped neuter over 250k cats in the last 18 months. The team consists of up to 2000 people, including around 200 employees at our Cat centres and up to 3000 volunteers.

What we’re looking for

Experience managing and delivering complex community‑based services or projects at a regional or local level

What we can offer you

Interested? Here’s how to apply

Application closing date : 28 January 2026

Interview date : 11 and 12 February 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Recruitment Journey

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

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