DUTIES :
- Provide clerical-support services to the staff in Senior’s Mental Health and provide occasional support to the BSO team when required.
- Provide support for the Manager of Geriatric Services.
- Answer phone calls, check voicemail and communicate with Senior’s Mental Health Clinicians as appropriate.
- Provide booking services for clinicians.
- Organize and provide supportive services prior to and during Geriatric Psychiatry Virtual and In-person clinics.
- Prepare, organize and maintain a filing system for administrative information and correspondence.
- Scan new referrals into Meditech, maintain the waitlist and send out correspondence to referring care providers.
QUALIFICATIONS :
Diploma in Office Administration, Health Office Administration Certificate required
EXPERIENCE :
- Experience working in a hospital or office environment required.
- Experience working with the Ambulatory Module in Meditech.
ABILITY :
- Demonstrated proficiency in Microsoft Office software, in particular Excel is required.
- Demonstrated proficiency in Medical Terminology required.
- Experience using Community Wide Scheduling or other scheduling systems is required.
- Ability to meet deadlines.
- Ability to work independently.
- Ability to communicate with patients with special needs (i.e. speech, communication difficulties)
- Demonstrated excellent communication and organizational skills.
- Demonstrated ability to perform multiple tasks with efficiency.
- Ability to work in a multidisciplinary environment with high sensory demands.
- Demonstrated ability to maintain successful working relationships and provide excellent customer service.
- Demonstrated behaviour consistent with the hospital’s Standards of Performance and ICCARE values.
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Diploma in Office Administration, Health Office Administration Certificate required. Provide clerical-support services to the staff in Senior’s Mental Health and provide occasional support to the BSO team when required. Answer phone calls, check voicemail and communicate with Senior’s Mental Health ...
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