Business Analyst (Hybrid)

TEAM LOCAL is hiring

Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services.

Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members.

With 24 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan. It's our vision to help build vibrant, healthy communities, thriving local enterprises and financially empowered people.

We are currently seeking a Business Analyst to join Prospera's team. The Business Analyst provides a superior level of service delivery as the primary contact between business units and information technology stakeholders.

The successful candidate will be performing comprehensive systems analysis to determine current and future requirements, opportunities and priorities for internal customers.

Make an impact. Apply today.

What you'll do : Business Analysis

Business Analysis

Provides expertise, consulting and proactively offers suggestions or potential solutions to assist internal customers streamline and improve existing processes;

works one-on-one with and / or attends meetings to advise on technical aspect of business unit operations to establish business and technical direction.

• Communicates with internal customers during development ensuring requirements continue to be met.
• Oversees solution testing and UAT (User Acceptance Testing) with business users.
• Documents user stories, business and functional requirements, test strategies, cases and results.
• Applies Design Thinking method to understand problems and design solutions.

Cross Functional Agile Team / Community of Practice Member

• Participates in organizational work in a leadership and / or participation role and completes all responsibilities assigned as required.
• Works with the team to prioritize the backlog and plan sprints.
• Assists in upskilling team members to perform junior analyst functions.
• Contributing member of the Community of Practice for Business Analysis and Quality Assurance

What you bring : Education

Education

Post-secondary diploma in a related discipline

Experience

• 5-7 years experience in a similar role or an equivalent combination of education and experience.
• Experience in Microsoft products with a focus on the technical and business uses of Office 365, Teams, and SharePoint (or intranets / work hubs) is required.
• Experience in Datacenter Management, Networks (LANs / WANs), Servers (Unix / Windows), Database Administration (SQL / Oracle), IT Security, Telecom, Application Deployment and Support, Single Sign On (SSO), configuring / working with ServiceNow.
• Experience in Financial Services, as well as the Certified Business Analysis Professional designation, are assets.

Licenses or Certifications

Certified Business Analysis Professional (CBAP) certification is preferred.

Competencies

• Confident and demonstrates an ability to learn software programs quickly.
• Superior interpersonal and communication skills can interact verbally and in writing with a wide variety of stakeholders.

Clearly conveys complex information, solutions, or recommendations to stakeholders at various levels of the organization.

• Demonstrates analytical thinking. Able to gather and analyze information from various sources to understand issues comprehensively and identify key patterns or trends.
• Creativity. Generate innovative solutions or approaches to complex problems.
• Demonstrates critical thinking. Evaluates information objectively and makes reasoned judgments to determine the best course of action.
• Seeks continuous improvement opportunities to learn from past experiences and refine problem-solving techniques over time.

Our Values

Cultivate trusting relationships : We are local at heart, aligned in our purpose to help our members, communities, and team thrive.

Empower and enable others : We give each other the space, trust, and tools to succeed.

Lead with curiosity : We approach all circumstances with curiosity and a drive for continuous learning and improvement.

Embrace change and execute with purpose : We plan with agility, take action, and pivot to deliver results.

Thrive as One Team : We collaborate because it strengthens us.

What's in it for you?

Inclusive, equitable and accessible workplace : All team members are valued, respected and heard. We learn from each other's differences, gaining strength through our people and our perspectives.

Training and support. We set our employees up for success with training and continued support and access to resources throughout employment.

Career advancement! We're committed to our employees' growth and development and we want to see you soar.

Fun and camaraderie. We care deeply about our members and our employees, and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted.

We like to work hard, play hard, have fun and be there for each other.

Show me the money! We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan.

Community focused. We care about giving back to the communities we live, work and play in. We participate in many community minded activities throughout the year.

Our commitment to Diversity, Equity and Inclusion

Diversity, equity and inclusion is part of everything we do, and we're on a continuous journey to ensure every employee and members feels like they #BelongAtProspera.

If you require accommodation during any part of the recruitment process, please let us know.