Senior Medical Underwriter — Personal Health Insurance

Job Description

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Location: hybrid

Unlock Your Potential as an Underwriter at Sun Life

Are you passionate about making a difference in people's lives through thoughtful risk assessment and financial protection? Sun Life is seeking a detail-oriented and analytical Underwriter to join our Personal Health Insurance (PHI) team. This role offers an exciting opportunity to apply critical thinking to risk evaluation while contributing to our Purpose of helping clients achieve lifetime financial security and live healthier lives.

What will you do?

• Conduct individual assessments of insurability for life, critical illness and personal health insurance applications
• Review complex medical information to determine risk classification
• Communicate with various sources to gather and evaluate evidence of insurability
• Make sound underwriting decisions while adhering to quality and service level standards
• Provide technical expertise in assessing morbidity and mortality risks
• Handle sensitive communications with applicants regarding underwriting decisions
• Contribute to continuous improvement initiatives within the team

What do you need to succeed?

• Existing underwriting life insurance risk authority on face amounts from $1M to $2M
• Strong analytical and problem-solving skills, with the ability to make sound decisions based on complex information
• Excellent verbal and written communication skills, including the ability to handle difficult conversations professionally
• A positive attitude and commitment to delivering high-quality service
• The ability to remain calm under pressure and manage multiple priorities effectively
• Strong organizational skills and attention to detail undefined
• Comfort with ambiguity and the ability to turn vague information into sound underwriting decisions
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only to answer calls from English and French-speaking clients across Canada or worldwide.

Reasons why should you join us under the sun

This role offers a unique opportunity to:

• Apply your analytical skills to make a tangible impact on people’s financial security
• Grow your expertise in risk assessment and underwriting within a supportive team environment
• Contribute to the continuous improvement of our underwriting processes
• Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more

We also offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:

• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension Plan participation starts immediately, and you are automatically enrolled. We help you save more with Sun Life automatic and matching contributions and by including both your salary and bonus when making contributions
• Time off giving you the flexibility to focus on the moments that matter. 15 days' vacation per year
• Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being