Senior Program Lead

Matchpoint Solutions is a fast-growing global IT and Engineering services firm delivering innovative technology solutions to leading enterprises including Uber, Robinhood, Netflix, Airbnb, Google, and more. With a growing international presence across North America, Europe, Asia, and South America, we help organizations turn ideas into outcomes through cutting-edge technology, industry best practices, and deep technical expertise.

We're expanding our team and looking for driven professionals who want to build impactful solutions in a collaborative, high-growth environment.

Position: Senior Program lead

Location: 142 Prom. du Portage, Gatineau, QC J8X 2K3

Contract: 6 months, potential for extension

Type of Role: Hybrid

Pay Rate: CAD 62.37

Role Purpose

• The Senior Solution Group Lead is a senior program leadership role responsible for establishing and leading integrated planning, governance, and delivery coordination across large-scale transformation programs.
• The role creates the connective tissue across product, solution, engineering, delivery, change, data, security, testing, commercial, and partner teams, ensuring they operate against a common vision, roadmap, priorities, and integrated plan. The Solution Group Lead provides leaders with a holistic view of program health and ensures dependencies, risks, milestones, priorities, and decisions are actively managed across organizational and delivery boundaries. The role combines strong program leadership with Agile and Lean planning practices to improve predictability, transparency, accountability, and business outcomes.

Scope & Accountability

• Leads the PMO and integrated planning capability for large and complex transformation programs.
• Owns the integrated program plan, planning cadence, roadmap coordination, milestone framework, dependency management, and consolidated program reporting.
• Establishes an integrated view of priorities, commitments, capacity, dependencies, risks, issues, decisions, and milestones across the program.
• Connects strategic and portfolio priorities to executable delivery plans and measurable outcomes.
• Orchestrates planning across product teams, enablement teams, solution and architecture functions, delivery teams, and third parties.
• Establishes governance disciplines that enable timely, evidence-based decisions and clear accountability.
• Provides program leadership with recommendations regarding sequencing, priorities, capacity, risks, trade-offs, and corrective actions.
• Drives continuous improvement in planning, governance, reporting, and program delivery practices.

Key Responsibilities

• Integrated program planning: Develop and maintain an end-to-end integrated plan that connects strategy, roadmap, scope, workstreams, releases, milestones, dependencies, resources, and expected outcomes.
• Roadmap management: Establish and maintain the program or Solution Roadmap, translating strategic objectives into prioritized capabilities, releases, increments, and milestones.
• Planning and prioritization: Facilitate program, solution, and Program Increment planning. Coordinate priorities across product, enablement, technology, business, and delivery teams to establish achievable commitments.
• Backlog alignment: Partner with product, architecture, engineering, and delivery leadership to ensure program and solution-level backlogs reflect strategic priorities, dependencies, capacity, and delivery objectives.
• Cross-functional orchestration: Coordinate work across business, technology, architecture, delivery, change management, data, security, testing, operations, commercial teams, and external partners.
• Dependency management: Identify and proactively manage complex internal and external dependencies across teams, organizations, suppliers, technologies, releases, and milestones.
• Risk and issue management: Establish an integrated approach to program-level risks, issues, assumptions, constraints, and dependencies, ensuring clear ownership, mitigation, escalation, and resolution.
• Milestone and delivery management: Establish critical milestones, decision gates, and delivery commitments. Monitor performance and coordinate corrective actions where delivery is at risk.
• Program governance: Design and operate an effective governance cadence across planning, execution, risk, dependencies, delivery assurance, financial management, and executive oversight.
• Executive reporting and decision support: Provide concise, fact-based views of program health, progress, risks, decisions, financial considerations, and recommended actions.
• Lean Portfolio Management: Apply Lean Portfolio Management principles to connect strategic priorities, investments, capacity, demand, and execution.
• Multi-partner coordination: Establish common planning and governance practices across Fujitsu, clients, strategic partners, technology providers, subcontractors, and other delivery organizations.
• Continuous improvement: Assess program-management and planning effectiveness and introduce improvements that increase delivery predictability, transparency, speed, quality, and accountability.

Key Interfaces

• Client Leadership
• Executive sponsors and program leadership
• Business and technology executives
• Portfolio and product leaders
• Enterprise and solution architecture
• Finance, commercial, procurement, risk, security, data, operations, and change leadership
• Fujitsu Leadership & Delivery
• Account and delivery leadership
• Program and project executives
• Product and solution leaders
• Enterprise, solution, and technical architects
• Engineering and delivery teams
• Change, data, security, testing, and service leadership
• Global Delivery Centers
• Partners & Third Parties
• Technology partners
• System integrators
• Software and platform providers
• Subcontractors
• Specialist delivery partners

Qualifications & Experience

• 10+ years of experience in program management, PMO leadership, enterprise transformation, integrated planning, or complex technology delivery.
• 5+ years in a senior program leadership, PMO leadership, or integrated planning role with responsibility for coordinating multiple teams and workstreams.
• Proven experience leading integrated planning and governance for large-scale enterprise technology or business transformation programs.
• Demonstrated experience managing complex programs involving multiple business functions, technology teams, suppliers, partners, and executive stakeholders.
• Strong experience developing and maintaining integrated program plans, transformation roadmaps, milestones, dependencies, risks, issues, and executive reporting.
• Experience with enterprise platforms and large-scale systems implementation, such as ERP, CRM, Enterprise Management Systems, cloud transformation, application modernization, or comparable enterprise programs.
• 3+ years of experience with Agile or scaled Agile delivery approaches, with practical experience in areas such as PI planning, solution planning, Agile Release Trains, solution trains, product backlogs, or equivalent delivery constructs.
• Working knowledge of Lean Portfolio Management, including prioritization, demand and capacity management, investment alignment, and portfolio-to-execution planning.
• Demonstrated experience managing dependencies and coordinating outcomes across multi-vendor, multi-partner, or geographically distributed delivery environments.
• Strong understanding of program governance, RAID management, delivery assurance, financial management, resource planning, KPIs, and executive reporting.
• Proven ability to translate complex program information into clear executive recommendations, decisions, priorities, and actions.
• Demonstrated ability to lead through influence and establish accountability across matrixed organizations.
• Strong executive communication, facilitation, negotiation, stakeholder-management, analytical, and problem-solving skills.
• Bachelor's degree in business, technology, engineering, computer science, project/program management, or a related discipline, or equivalent relevant professional experience.
• PMP, PgMP, SAFe, PRINCE2, MSP, PMI-ACP, or comparable program/agile certification is preferred.

Mandatory Requirement:

• The Candidate must submit two (2) project references that demonstrate that the proposed Solution Group Lead has experience managing a Project Management Office (PMO) for a Commercial Off-The-Shelf (COTS) or Platform Technology project. For each project reference submitted, the Offeror must demonstrate that the proposed Solution Group Lead was responsible for and performed all of the following activities:
• Manage product prioritization, enablement team priorities and integrated plan
• Plan and prioritize the solution train backlog which keeps the vision at the core and direct overall efforts across the entire delivery structure; and
• Handle internal and external dependencies as well as issues and risk.

The candidate must demonstrate its experience through:

• Two distinct resource specific project references that collectively illustrate compliance with all requirements.
• For each project, the candidate must provide sufficient detail to clearly substantiate its experience, including a description of the project scope and objectives, the candidate's specific role and responsibilities
• The key activities performed relevant to the role, the duration and timelines, and the outcomes achieved.
• The information provided should be clear, complete, and directly aligned to the criteria to enable an effective assessment of the Offeror's capability to meet the requirements.

The project references must include:

• The name of the client organization
• The project name and budget
• The Contract number or reference number under which the project was executed
• The start and end dates for each of the projects
• Client Reference (must have been an employee of the client organization) name and contact information that can validate the resource's professional and personal skills performed during the project;

A description of how the project served a large-scale Enterprise-wide environment of:

• 10,000 employees or more or for an organization with 5,000 users or more; and
• A description of how the experience was obtained by the proposed resource within the last 10 years

Core Competencies

• Enterprise program leadership
• Executive reporting and decision support
• PMO leadership and delivery governance
• Delivery assurance
• Integrated planning and roadmap management
• Multi-partner orchestration
• Agile and solution planning
• Commercial and financial awareness
• Portfolio and backlog prioritization
• Executive stakeholder management
• Lean Portfolio Management
• Facilitation and conflict resolution
• Dependency and milestone management
• Matrix leadership and influence
• Risk and issue management
• Continuous improvement

Role Notes

• The Solution Group Lead is a program leadership role, not a traditional administrative PMO position. The focus is on integrating strategy and execution, orchestrating complex delivery environments, anticipating issues, enabling decisions, and creating accountability across the program.
• The role does not replace the accountability of individual product, solution, architecture, project, or delivery leaders. Instead, the Solution Group Lead creates the integrated planning and governance environment within which those leaders operate successfully.
• This position may be deployed across Fujitsu's largest and most complex transformation programs and is expected to operate effectively with senior client stakeholders, Fujitsu leadership, global delivery teams, alliance partners, and third-party organizations.
• Must be eligible to obtain a Reliability Security Clearance.

Matchpoint Solutions is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants and do not tolerate discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoffs, recall, transfers, leaves of absence, compensation, and training.