Implementation specialist Jobs in Gatineau, QC

Join to apply for the Operations and Implementation Lead role at Food Cycle Science

Food Cycle Science (FCS) Corporation designs, sells, and distributes food waste management solutions that aim to tackle the ever‑growing problem of food waste. We are revolutionizing food waste management by offering unique products and innovative solutions that create sustainable practices and convert everyday food scraps into nutrient‑rich, garden‑ready fertilizers for households, businesses, and municipalities. We promote an environmentally sustainable life cycle, reducing landfill GHG emissions and reducing the exorbitant cost of food waste management.

We are in a new and emerging sector that is fast‑paced and evolving each day. Food Cycle Science is an industry pioneer and thought leader when it comes to food waste management with products and solutions offered in several countries globally. You can work with our great team members and help change the way the world thinks about food waste.

We are looking for a Commercial Operations and Implementation Lead to join our growing Commercial team! Please visit our website at www.foodcycler.com for more information on our product offerings.

2023‑2024 Awards :

• Globe and Mail’s Top Growing Companies in Canada 2024 = #66
• Globe and Mail’s Top Growing Companies in Canada 2023 = #108
• Top 20 Ottawa’s Fastest Growing Companies 2024 (#19)
• Top 10 Ottawa’s Fastest Growing Companies 2023 (#5)

What You Will Do :

Reporting to the Head of the Commercial Division, the Commercial Operations and Implementation Lead plays a key role in supporting the growth of the Commercial Division and the successful deployment of the FC‑75, Food Cycle Science’s first commercial‑scale food waste recycling system. Operating at the intersection of operations, implementation, and customer success, this role ensures that partner onboarding, installation, and post‑launch support are delivered seamlessly and to a high standard of excellence.

Serving as a central liaison between the Sales, Engineering, and Product teams, the position is responsible for coordinating communication, managing timelines, and ensuring that every customer transition, from installation to steady‑state operation, is executed efficiently and professionally.

The ideal candidate is organized, adaptable, and customer‑focused, with the creativity and emotional intelligence to navigate challenges, build strong relationships, and represent Food Cycle Science with professionalism in both internal and client‑facing settings.

Implementation & Customer Success

Operations & Process Building

Cross‑Functional Collaboration

Key Responsibilities :

As described above, responsibilities include customer onboarding, operating logistics oversight, process improvement, and cross‑functional collaboration.

Qualifications & Core Competencies :

What We Have to Offer You :

To Apply :

Please take the time to tell us about yourself in a cover letter – we want to hear your story – your background, your accomplishments, and why this role is a good fit for you.

Please submit your cover letter and résumé to our online portal by November 24, 2025. Please note that all applications will be acknowledged, but only those selected for an interview will be contacted. Compensation will be market competitive and will be dependent on your qualifications and experience. This posting will remain active on our website until our search process is complete.

Food Cycle Science Corporation is committed to providing an inclusive, barrier‑free recruitment and selection process. Please contact us in confidence at HR@Foodcycler.com and provide notice in advance if you require accommodations at any stage of the recruitment process. All requests for accommodation(s) will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.

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