Director - Social Work Virtual Care

Your Opportunity:

Improve the lives and experiences of Assisted Living Alberta (ALA) patients and families. Social workers play a vital role in helping patients and families navigate the health system, access services, and connect with community resources. Assisted Living Alberta is seeking a dynamic and strategic leader for the role of Director, Social Work, Virtual Care, Education and Specialty Programs. Reporting directly to the Senior Operating Officer, Social Work, this position is responsible for providing operational and strategic leadership for provincial Social Work services supporting Virtual Care, Education and Specialty Programs across Alberta. As Director, Social Work, Virtual Care, Education and Specialty Programs, you will provide leadership and subject matter expertise to ensure the delivery of high-quality, accessible, and integrated services that support patients, families, and care providers. You will lead teams responsible for service delivery, professional development, innovation, program integration, and continuous quality improvement while advancing operational excellence and system-wide consistency. This role offers the opportunity to shape provincial Social Work services and influence service innovation across a diverse and evolving healthcare landscape. Due to the geographic scope of the portfolio, the work location is negotiable within Alberta and may be eligible for a remote or hybrid work arrangement. Travel within the assigned portfolio will be required to support leaders, teams, operational priorities, and stakeholder relationships.

Description:

The Director, Social Work, Virtual Care, Education and Specialty Programs is accountable for the strategic and operational leadership of provincial Social Work services supporting Virtual Care, Education and Specialty Programs. Reporting to the Senior Operating Officer, Social Work, you oversee service planning, implementation, performance evaluation, and program integration to ensure high-quality care, workforce effectiveness, and achievement of patient and client outcomes aligned with provincial standards, professional practice expectations, and operational priorities. The Director provides provincial leadership and subject matter expertise while ensuring integration of Social Work services across Acute Care, Continuing Care, Community Care, Primary Care, and contracted providers. Working collaboratively with operational leaders, Planning, Performance & Quality, clinical teams, community partners, academic partners, and contracted providers, you advance service innovation, program effectiveness, education initiatives, quality improvement, and performance outcomes. The Director is accountable for program delivery, performance and resource Management. In this role, you will monitor outcomes, patient and family experience measures, along with other data sources to identify opportunities for innovation, improvement, and operational excellence. Provincial program development, service integration, professional practice, and the implementation of strategic priorities are key components of this position.

Required Qualifications:
Additional Required Qualifications:

Strong record of achievement as a leader with experience in developing strategic and operational plans and leading quality improvement initiatives involving multiple stakeholders. Demonstrated ability to think strategically while considering long-term goals, emerging trends, organizational priorities, and system implications. Proven ability to develop and implement strategic plans within large and complex organizations. Sound decision-making skills and a demonstrated commitment to ethical leadership and accountability. Demonstrated success leading organizational change and implementing innovative solutions to complex operational and clinical challenges. Ability to effectively manage diverse human, financial, and physical resources within a complex healthcare environment. Excellent communication, relationship-building, and stakeholder engagement skills. Proven ability to establish and maintain effective partnerships with government, healthcare organizations, community agencies, academic institutions, and other internal and external stakeholders. Demonstrated commitment to person-centred care, professional integrity, and continuous improvement. Experience using data, analytics, and performance measures to support decision-making and service enhancement is essential.

Preferred Qualifications:

Leadership or health administration training is an asset. Experience in Alberta's healthcare system and virtual service delivery is preferred. Familiarity with accreditation standards is an asset. Master of Social Work and ACSW registration preferred.