Employee Services Assistant - Terrace

Job description and duties

At Coast Mountain College (CMTN), we are dedicated to nurturing a vibrant and welcoming community where inclusion, diversity, equity, accessibility, and interculturalism are fundamental values and form the cornerstone for our guiding principles.

We acknowledge the historic and ongoing barriers that impact students, employees, and community members, and we are determined to identify and address these obstacles through meaningful dialogue, informed policy, and sustained action. Our institution is committed to creating an environment across all CMTN campuses where students and employees feel safe, valued, and supported.

Responsibilities: The Employee Services Assistant will perform administrative functions supporting the employee journey at CMTN. They will enhance the employee experience by responding to inquiries or concerns received via telephone, or email ensuring timely customer service.

An illustrative sample of tasks include:

• Prepare postings, receive applications, field enquiries from candidates, distribute application packages to selection committees, providing advice and assistance to committees as required
• Process employee leave plan accruals and tracking employee leave plan usage
• Receive, code, and submit expense claims for payment
• Provides support for special projects and events
• Other related duties of similar scope and complexity as required

Qualifications

A diploma in Business Administration or Human Resources along with a minimum of two years related experience in Human Resources, preferably in a unionized environment. A CPHR designation is an asset. An equivalent combination of education and office experience may be considered.

Required knowledge, skills and abilities include:

• Demonstrated proficiency using standard office technology (experience with Colleague is an asset)
• Effective written and verbal communication skills, with the ability to communicate complex information to diverse audiences
• Able to maintain a high level of integrity and discretion in handling confidential information
• Demonstrated ability to handle HR administration tasks efficiently and effectively, by collaborating and working independently as needed
• Proven capability to thrive in a fast-paced environment, managing multiple priorities and meeting tight deadlines without compromising quality
• Strong organizational and time management skills, with a keen attention to detail in all aspects of work
• Strong problem-solving and decision-making abilities, with a proactive approach to addressing challenges and finding innovative solutions.