Shift Supervisor

Responsible for the utilization and balancing of all resources on shift to ensure efficient shift productivity while maintaining full adherence to safety and quality. Must effectively communicate with shipping, maintenance, quality and both the fabrication and packing teams on a regular basis. Responsible for the development and growth of shift employees involving areas of behaviour, communication, productivity, and career progression.

DUTIES AND RESPONSIBILITIES

Key duties and responsibilities include, but are not limited to the following :

• Lead by example following Almag’s PROUD values.
• Lead, motivate, and inspire the team to meet or exceed performance targets.
• Identify skill gaps and work with employees to bring them to expected performance levels, hold employees accountable and help them develop.
• Create a positive work culture that promotes collaboration, respect, and employee engagement.
• Drive team morale through clear communication of expectations.
• Encourage open communication and create a safe space for team members to voice concerns or share ideas.
• Review and analyse daily requirements and ensure plans are communicated and executed.
• Work closely and continuously while in constant communication with all departments to resolve any issues and discrepancies.
• Participate in accident / incident investigation processes & complete corrective actions.
• Set clear expectations and provide regular updates on progress.
• Monitor daily operations to ensure quality, efficiency, and compliance with company policies and procedures.
• Responsible to address performance issues promptly and constructively, seeking manager and HR advice as necessary to manage escalated concerns.
• Responsible for the development and growth of shift employees involving areas of behaviour, communication, productivity, and career progression.
• Participate and lead regular performance evaluations and coaching opportunities as they arise.
• Responsible for ensuring manpower for the current shift & next shift is balanced and fully staffed by managing call-ins; request support from other departments and / or call temporary work force as required.
• Conduct daily verifications of the attendance system and manage employee timesheet approvals in Dayforce.
• Address employee concerns and contact the Manager and Human Resources for guidance and support.
• Hold Packing / Fabrication Leads accountable on daily performance.
• Responsible for setting up the next shift for success by ensuring smooth continuation of production through cleanliness, WIP adherence, material preparation, and communication.
• Monitor fabrication and packing production throughout each shift to ensure Leads have the necessary support and tools available for a successful shift.
• Oversee the Fabrication and Packing Leads to verify they are  following required packing instructions
• Support compliance with all Quality management policies and procedures, and when required, contact the Quality team for support on appearance or dimensional concerns.
• Participate in NCR root cause investigations when required
• Review machine status with previous supervisor and discuss any issues / downtime.
• Ensure work orders are entered for all equipment issues
• Conduct shift handovers at the beginning and end of every shift. Review WIP, manpower utilization, priority orders, NCRs, etc. so the following supervisor is setup for success.
• Promote continuous cross-training and process improvement with-in team.
• Check to ensure first offs are being conducted in fabrication.
• Ensure compliance to all quality & safety related policies, procedures and system requirements.
• Perform other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS

Education / Experience

Technical Skills / Competence

Benefits

We offer a full and competitive benefits package including :