Senior Manager, People Partnerships & Wellbeing

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Senior Manager, People Partnerships & Wellbeing based in our Head Office in Burnaby, reporting to the Vice President, People & Culture.

This is an opportunity to lead a broad portfolio that shapes how we support our team members and leaders. You’ll guide People Services, disability management, health and safety, and wellbeing; advise on complex employee and labour relations matters; and help build practical, consistent people practices across BCAA.

Working closely with business leaders and colleagues across People & Culture, you’ll bring sound judgment to sensitive issues, develop your teams, and turn employee feedback and emerging workplace needs into meaningful improvements.

Who you are:

• You’re a trusted advisor who builds strong relationships and gives leaders clear, practical recommendations.
• You’re a thoughtful people leader who enjoys coaching teams, setting priorities, and improving how services are delivered.
• You bring care, fairness, and sound judgment to complex employee matters and difficult conversations.
• You’re comfortable working in a unionized environment and building productive relationships with union representatives.
• You can connect the work of employee relations, disability management, wellbeing, and health and safety to support a strong team member experience.
• You use data and feedback to spot risks, assess what’s working, and make improvements.

What you’ll do:

• Lead and develop the teams responsible for People Services, disability management, and health and safety.
• Serve as the primary People & Culture partner for an assigned client group, advising leaders on workforce needs, performance, organizational change, and employee matters.
• Lead complex workplace investigations and provide recommendations on resolution options, risks, and next steps.
• Support collective bargaining, manage grievances, and advise leaders on applying collective agreements.
• Oversee disability management, workplace accommodations, and return-to-work practices, including complex cases.
• Lead BCAA’s health and safety program, maintaining compliance with WorkSafeBC requirements and keeping policies and practices current.
• Own our wellbeing program and mental wellness strategy, delivering a quarterly calendar of initiatives, events, webinars, and resources.
• Keep core employee documents and people practices current as employment requirements evolve.
• Partner with the People Experience team to deliver people programs and use employee feedback and program data to improve outcomes.

What you bring:

• Post-secondary education in HR, business or a related field.
• At least 8-10 years of progressive People & Culture experience, including at least three years leading a team or function, or an equivalent combination of education and experience.
• Strong HR business partnering experience, including advising leaders on complex employee relations matters and workplace investigations.
• Experience in a unionized environment, including grievance management and collective agreement interpretation.
• Experience overseeing or working closely with disability management, workplace accommodation, wellbeing, and health and safety programs.
• Strong working knowledge of BC employment and labour legislation, human rights obligations, and WorkSafeBC requirements.
• The ability to build trusted relationships, navigate difficult conversations, and provide clear, practical recommendations.
• Sound judgment, discretion, and the ability to balance employee needs, business priorities, and organizational risk.
• Strong analytical and organizational skills, with the ability to use data and feedback to improve programs while managing competing priorities.
• Proficiency with HR systems, such as Workday, and Microsoft Office. Experience in the insurance or mobility industries is an asset.

The salary range for this position is $130,000-$150,000 per year and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

• Career and personal development to help you grow and reach your goals.

• Incentives that recognize team and individual sales and performance.

• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!