Trainer - Intermediate I GOAPRDJP00001014

Location: Edmonton, Alberta – 100% Onsite (5 days/week)

Worksite: 9515 – 107 St, Edmonton, AB T5K 2C3

Rate: $60/hr Inc.

Duration: 24 Months

Hours: 36.25 hrs/week | Monday–Friday, 8:15 AM–4:30 PM MT

Position: 1

Start: First day of the month

Deadline: September 14,2026

Work Authorization: Must work from within Canada

Project Name: Procurement System Modernization

Scope:

The 1GX Centre of Excellence (CoE) supports the Government of Alberta’s enterprise resource planning (ERP) solution, 1GX, which enables key functions including human capital, supply chain, financial, and treasury management. Reporting to the Manager, 1GX Business Excellence – Communications, OCM, and Training, this role leads government-wide 1GX training and outreach for project and operational initiatives. The role conducts learning needs and audience analysis; defines role-based strategies and delivery approaches; and designs, develops, facilitates, evaluates, and maintains instructor-led, virtual, e-learning, multimedia, digital adoption, and performance support solutions. The role works with business and technical stakeholders to validate requirements, resolve competing feedback, manage multiple deliverables and risks, and maintain training quality, accessibility, consistency, currency through established governance. The role uses learner feedback, assessments, performance and adoption insights to improve solutions, provides guidance to junior contributors, and uses approved digital, collaboration, multimedia, and AI-enabled tools in accordance with Government of Alberta policies and standards.

Duties:

Lead government-wide 1GX training initiatives by conducting learning needs assessments, defining role-based training strategies, selecting delivery approaches (instructor-led, virtual, blended, and self-paced), and establishing success measures aligned with business outcomes.

Assess target audiences, job roles, work contexts, and business processes to ensure learning solutions are practical, relevant, and support effective system adoption and performance.

Design, develop, implement, and maintain complex learning solutions for diverse audiences, including instructor-led and virtual training, e-learning modules, videos, multimedia content, digital adoption resources, job aids, quick reference guides, and other performance support materials.

Apply adult learning principles, instructional design methodologies, accessibility standards, and user-centred design practices to create clear, inclusive, engaging, and effective learning experiences.

Facilitate live and virtual training for technical and non-technical audiences, translating complex system and business processes into plain language and practical workflows.

Partner with program leadership, business process owners, subject-matter experts, vendors, and the 1GX Change Network to gather and validate requirements, reconcile feedback, confirm readiness, and align delivery timing.

Manage multiple training initiatives and deliverables, including work planning, prioritization, dependency management, risk identification, progress reporting, and stakeholder communications.

Establish and follow training governance processes, including intake and prioritization, review and approval cycles, quality assurance, version control, accessibility reviews, and content maintenance to keep materials accurate and current.

Evaluate learning effectiveness using learner feedback, assessments, performance measures, adoption indicators, and other data; analyze results and implement continuous improvements.

Use approved digital adoption, multimedia, collaboration, AI-enabled, and content-development tools to improve analysis, content creation, delivery, learner support, stakeholder engagement, and reporting, while ensuring accuracy, accessibility, privacy, and compliance with Government of Alberta policies and standards.

Provide coaching, guidance, and mentorship to junior trainers and contributors to promote consistent delivery, strong instructional design practices, and high-quality learning products.

Key Responsibilities

Lead end-to-end training strategy and learning needs analysis for 1GX initiatives.

Conduct audience, role, business process, and learning assessments.

Design and develop instructor-led, virtual, blended, e-learning, multimedia, and self-paced training.

Create job aids, quick reference guides, videos, digital adoption resources, and performance support materials.

Facilitate live and virtual training for technical and non-technical audiences.

Translate complex ERP/business processes into clear, practical, plain-language training.

Work closely with business process owners, SMEs, vendors, project teams, and stakeholders.

Manage multiple training deliverables, timelines, dependencies, risks, and priorities.

Apply adult learning, instructional design, accessibility, and user-centred design principles.

Establish training governance, quality assurance, content review, version control, and maintenance processes.

Measure training effectiveness using learner feedback, assessments, adoption metrics, and performance data.

Use approved digital adoption, multimedia, collaboration, and AI-enabled tools to enhance training and content development.

Provide coaching and guidance to junior trainers and contributors.

Mandatory Qualifications

University degree in a related field such as Adult Education, Instructional Design, Education, Learning & Development, or a related discipline.

2+ years conducting learning needs analysis, audience/role assessment, and work-context analysis.

2+ years designing, developing, implementing, and maintaining end-to-end learning solutions.

2+ years facilitating instructor-led and virtual training for diverse technical and non-technical audiences.

Nice-to-Have Experience

2+ years with digital adoption platforms, embedded guidance, walkthroughs, or similar tools.

2+ years developing accessible e-learning, instructional videos, audio, or multimedia content.

2+ years gathering requirements, facilitating reviews, and reconciling stakeholder feedback.

2+ years using AI-enabled tools for instructional design, analysis, content development, or learner support.

2+ years using learner feedback, assessments, performance metrics, or adoption indicators to improve training.

2+ years developing training for ERP systems, particularly Finance, HCM/Payroll, Supply Chain, or similar enterprise systems.