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Pacific Rose Hospitality Group
Assistant General ManagerPacific Rose Hospitality Group • Whistler, BC, Canada
Assistant General Manager

Assistant General Manager

Pacific Rose Hospitality Group • Whistler, BC, Canada
2 days ago
Job type
  • Full-time
Job description

Company Description


Pacific Rose Hospitality Group operates a premium casual dining chain in Western Canada, offering trendy eats and comfort dishes across Calgary, Vancouver, Whistler, and Victoria. The group currently manages nine locations and is pursuing significant expansion in Western Canada for Milestones Grill & Bar and additional concepts. Team members join a growing organization that values quality guest experiences and modern dining environments. The company actively seeks strong potential sites for new locations, reflecting an entrepreneurial and growth-focused culture. Working here provides opportunities to contribute to both established restaurants and new ventures.



Role Description


The Assistant General Manager is a full-time, on-site role based in Whistler, BC. This role supports the General Manager in overseeing daily restaurant operations, including guest service, staff supervision, and adherence to brand standards. Responsibilities include leading and coaching team members, managing shift schedules, and ensuring efficient front-of-house and back-of-house coordination. The Assistant General Manager helps monitor inventory, assist with ordering, and support cost controls to achieve financial targets. This role also contributes to local marketing initiatives, addresses guest feedback, and maintains a safe, welcoming, and inclusive environment for guests and team members.



Qualifications



  • Experience in restaurant or hospitality management, including supervising teams and managing daily operations.

  • Strong leadership and people management skills, with the ability to coach, mentor, and develop diverse team members.

  • Solid customer service and communication skills, with a focus on creating positive guest experiences and resolving issues professionally.

  • Basic financial and administrative skills, such as understanding budgets, labor costs, inventory, and reporting.

  • Ability to work on-site in Whistler, BC, with flexibility for evenings, weekends, and holidays as required by restaurant operations.

  • Knowledge of food safety, health, and safety regulations, and commitment to maintaining a safe, compliant workplace.

  • Previous experience in casual or premium dining environments is an asset; experience with branded chain restaurants is beneficial.

  • High school diploma or equivalent required; post-secondary education in hospitality, business, or a related field is an asset.

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Assistant General Manager • Whistler, BC, Canada

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