PT Fixed Term - Showroom Consultant | Burnaby, BC

Work Location: Burnaby Showroom, Burnaby, BC

Work Type: Onsite

Job Type: Part-Time, 6-Month Contract (16 hrs/week — Mondays & Saturdays)

Salary range: $18.25–$25.00 / hour

Our showroom is where ideas become reality. As a Part-Time Showroom Design Consultant (16 hrs/week, 6-Month Contract), you'll help customers bring their residential and commercial projects to life by combining product expertise, design guidance, and exceptional customer service.

Working Mondays and Saturdays, this part-time role offers a dependable schedule and the opportunity to be part of a supportive, collaborative team. It's a great fit for someone seeking meaningful work that complements their current priorities, whether that includes school, family, personal commitments, or a new career chapter.

The Showroom Design Consultant is responsible for delivering an outstanding showroom experience through consultative selling, design guidance, product expertise, and project support. You'll work closely with homeowners, contractors, designers, architects, and internal sales teams to help customers select the right products, prepare accurate quotations, and guide projects from initial consultation through to sale, while contributing to an organized, welcoming, and high-performing showroom environment.

This position is available for an immediate start.

Key Responsibilities:

Showroom Consultations and Sales:

• Schedule and lead showroom consultations for residential and commercial projects
• Consult with homeowners, contractors, designers, and architects to recommend tile, luxury vinyl plank (LVP), and complementary product solutions
• Prepare accurate quotations, provide product availability, and identify opportunities to maximize project value
• Build lasting customer relationships through proactive communication and timely follow-up

Customer Experience and Sales Support:

• Deliver a welcoming, professional, and consultative showroom experience
• Understand customer needs and confidently present product features, benefits, and applications
• Provide samples and product information to support purchasing decisions
• Collaborate with inside and outside sales teams while maintaining accurate customer and quotation records

Product Knowledge and Technical Support:

• Interpret plans and project specifications to recommend appropriate materials and installation solutions
• Maintain current knowledge of products, design trends, and industry best practices

Showroom Operations:

• Maintain a clean, organized, and visually appealing showroom
• Coordinate merchandising, showroom samples, and promotional displays
• Support order desk activities, showroom events, and other duties as required

Qualifications:

• Previous experience in retail sales, showroom sales, interior design, flooring, building materials, or a related customer service environment is an asset, but not required
• Design education or experience working with tile, flooring, or interior finishes is considered an asset
• Comfortable learning new products, systems, and sales processes
• Successful completion of a background check will be required

Competencies:

• Strong customer service and consultative selling skills
• Excellent communication and relationship-building abilities
• Strong design sensibility with an eye for colour, texture, and material selection
• Highly organized with strong attention to detail and accuracy
• Self-motivated, proactive, and able to manage multiple customer projects simultaneously
• Comfortable working both independently and as part of a collaborative team
• Committed to delivering an exceptional customer experience while contributing to overall showroom performance

Physical Requirements:

The physical demands described are representative of those required to perform the essential functions of this role, with or without reasonable accommodation.

• Ability to stand and walk throughout the showroom for extended periods
• Ability to safely lift, carry, push, and pull product samples and showroom materials up to 25 lbs
• Ability to bend, reach, and arrange product displays and merchandising materials as required
• Ability to use computers, CRM systems, tablets, and other digital tools throughout the workday
• Ability to communicate effectively with customers, team members, and suppliers in a professional showroom environment

Please email resumes and cover letter to careers@amestile.com with subject line: BBY – PT Showroom Consultant

Why Ames?

At Ames, our people come first. We're committed to building an inclusive workplace where diverse perspectives are valued, relationships matter, and everyone has the opportunity to grow. Guided by our values, we support our team members at work and beyond — because when our people thrive, so does our business.

Our Values:

• Respect – We believe in our people
• Curiosity – We dare to ask why
• Accountability – We own the outcome
• Tenacity – We're an unstoppable force
• Social Responsibility – We leave things better
• Passion – We put our heart into it

What We Offer:

• Competitive compensation, annual profit-sharing, referral bonuses, and a company pension plan
• Work-life balance initiatives, volunteer days, and a hobby & wellness allowance
• Purpose-driven work through the Ames Family Foundation
• Community & connection: company events (with great food), free on-site parking, EV charging stations
• Extra perks: Ames Tile & Stone discounts for you, friends, and family
• Recognized excellence: COR™ Workplace Certified and Best Workplace Certified Company

Our Story

Ames Tile & Stone Ltd. is a Vancouver born, Canadian company, founded by two brothers in 1912.

Fun fact: The partnership between the brothers lasted less than two weeks, but Ames Tile & Stone has lived on for over 100 years.

A family-owned business with a strong reputation built over four generations. Ames Tile & Stone is Western Canada's premier importer and distributor of high-quality ceramic and porcelain tile, luxury vinyl tile and complementary products.

We are a trusted partner in the industry, known for our commitment to exceptional customer service and delivering high-quality, design-forward solutions.

Family. History. Proud to be Ames Tile.