infrastructure architect - information technology (IT)

Infrastructure Services Lead Reports to: Assistant Director, IT. Hybrid Infrastructure Salary Range: $90,900.08 to $128,800.00 per annum. Union/Excluded: Excluded. Security Screening: Yes. Job Type: Regular full time. Apply Before: August 7, 2026, 11:59 PM. Additional Info: An eligibility list to fill future vacancies may be established. Testing may be required. Lesser qualified applicants may be appointed at a lower level.

We are seeking an Infrastructure Services Lead to join our team in VICTORIA, British Columbia, Canada. As the Infrastructure Services Lead you will lead a talented team while being a hands‑on technical expert across servers, networks, backup, storage, virtualization, and cloud platforms. You?ll play a critical role in ensuring stable, secure, and high‑performing infrastructure, working closely with cross‑functional teams and end users to resolve issues that impact business operations. This is an ideal opportunity for a leader who enjoys balancing people leadership (20%) with technical expertise, and who is passionate about continuously improving infrastructure by exploring and implementing emerging technologies.

Hybrid Work Model

This position is located in our Victoria, BC office. You will have the flexibility to work part of the time on‑campus and part of the time off‑campus. The requirement for on‑campus presence is a minimum of 40% of your schedule in a month. Additional requirements are determined by the role functions and operational needs of each business area.

Job Responsibilities

• Owns all IT Infrastructure operational issues and collaborates with team members, end users and other cross functional support teams.
• Acts as primary technical lead and leads project meetings with staff, contractors, and service providers to ensure requirements and priorities are understood, deliverables are met and issues are resolved.
• Provides technical expertise and recommendations for planning, procurement, and sourcing strategies.
• Monitors the performance of all infrastructure components against KPIs and takes preemptive measures to minimize interruptions and keep the performance at required SLAs, including proactive identification of opportunities for improvements.
• Evaluates new and evolving technologies, products, and standards, and work with other key stakeholders to design, develop, and maintain technology roadmaps, plans, and infrastructure architecture blueprints and solutions that align with business needs.
• Develops, maintains, and executes all infrastructure related aspects in support of disaster recovery processes.
• Leads and supervises staff including assigning work, approving leave, responding to grievances, and initiating the discipline process.
• Mentors, coaches, motivates, and manages the performance of a team of technology professionals.

Job Qualifications

• Education Bachelor's degree in computer science, computer engineering, electronic engineering, or related field. An equivalent combination of education, training and experience may be considered.
• Must have Five years of demonstrated hands on experience in at least one of the following areas or eight years cumulative overall: Backup and storage Server/System admin Virtualization
• Experience leading and mentoring technical teams, preferably in a unionized environment.
• A minimum of three years of experience working within operational and project cross functional teams of staff, contractors, and external service providers.
• Experience designing infrastructure systems (compute, networking, storage & backup) in a large enterprise.
• Experience resolving infrastructure incidents and problems (i.e. Backup and storage, Networks, and servers) in a complex infrastructure environment.

Nice to have

• Experience in Cohesity backup solution.
• Experience with IaC (ie Terraform).
• Experience with Infrastructure observability, logging, alerting, and analytics.
• Experience with Linux server administration.

Knowledge, Skills and Abilities

Demonstrated leadership skills, with proven ability to motivate, mentor and coach o

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