Bilingual Counter clerk / Order management

Do you have a technical mindset and a passion for problem-solving, but prefer building relationships over hitting sales targets?

Our client, a leader in the specialized distribution sector, is seeking a Counter Representative to join their Laval team. In this role, you aren’t just a clerk; you are the go-to technical reference for clients visiting the counter or calling in for specific parts. You will thrive in a stimulating environment within newly renovated offices, where your technical expertise is valued above all else—no sales pressure, just pure service and solutions.

If you are looking for a role in Laval where your knowledge makes a difference, this is the opportunity for you!

Advantages
Why Join This Team?
Financial Stability: Competitive hourly rate between $24 and $25.

Work-Life Balance: Monday to Friday, 8:00 AM to 5:00 PM—no weekends, no evenings.

Modern Workspace: Work from brand-new, state-of-the-art offices.

Company Culture: A family-oriented and inclusive atmosphere focused on mutual support.

Growth Potential: A maternity leave replacement with a strong possibility of transitioning into a permanent role.

Commuter Friendly: Easily accessible location in Laval with free on-site parking.

Responsibilities
Key Responsibilities
Order Management: Execute accurate data entry and end-to-end order processing within SAP.

Logistics Coordination: Manage product transfers between branches and oversee the Return Merchandise Authorization (RMA) process.

Administrative Support: Collaborate with the operations team to follow up on reports and coordinate with suppliers.

Client Advocacy: Ensure every customer at the counter receives a solution perfectly tailored to their technical needs.

Qualifications
Technical Background: Previous experience in a technical service environment (e.g., hardware, renovation, electrical, or industrial distribution).

Technical Aptitude: A natural curiosity for mechanical components (HVAC, electrical, or plumbing) and the ability to interpret part numbers and technical specifications.

Education: degree in building mechanics, sales and consulting, or electrical engineering

Language Skills: Professional bilingualism (French and English) to effectively serve a diverse clientele, including customers outside of Quebec. And communicate with English-speaking clients/partners/employees located outside Quebec on a regular basis.

Systems Expertise: Proficiency in MS Office; SAP knowledge is considered a significant asset.

Soft Skills: You are proactive, highly organized, and thrive in a fast-paced, dynamic environment.

Summary
This Counter & Order Management Specialist position is a prime opportunity to leverage your technical expertise within a stable, reputable company in Laval.

How to Apply: Ready to take the next step? Send your CV to Elisabeth Parent at: elisabeth.parent@randstad.ca

Referral Program: Do you know a professional who fits this description? We offer a referral bonus for any recommendation that leads to a successful hire. Spread the word!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.