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Senior Business AnalystSocket.dev • Richmond, Metro Vancouver Regional District, Canada
Senior Business Analyst

Senior Business Analyst

Socket.dev • Richmond, Metro Vancouver Regional District, Canada
3 days ago
Job type
  • Full-time
Job description

The Opportunity

Reporting to the IT Manager – Business Engagement, the Senior Business Analyst is responsible for the implementing of technology solutions to the business in a cost-effective way by determining the requirements of a project or user request, and communicating effectively with stakeholders, facilitators and business users to obtain their endorsement. The Senior Business Analyst will conduct/ steer system test and user acceptance test, support the implementation and to conduct post-implementation review.

You Will

  • To work with business users to understand their business problems and translate that knowledge into a technical solution
  • Document workflows and results of business analysis in the System Requirement Specification (SRS) and obtain sign-off from business users
  • Demonstrated fluency in business processes and process differentiation
  • Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing process
  • Prepare test plan and test cases for User Acceptance Tests and End-To-End tests and if applicable coordinate and execute the tests
  • Prepare training and user manual
  • Facilitate the implementation of new system / service through training sessions, demos, development of appropriate documentation, and on-site system operation support where necessary
  • Conduct post-implementation review with internal and external parties to identify areas of improvement for immediate or subsequent enhancement
  • Assist in the routine system audits that include data reliability and integrity check as well as security control adequacy review of major computer applications as assigned by IT management
  • Manage relationships and expectations with business users by developing a communication process to keep others up-to-date on project results
  • A Bachelor’s Degree in Computer Science, Information Technology, Business Analysis, or other related disciplines

You Should Have / Be

  • Possess 5 years or more experience in analyzing and documenting complex business processes, sound knowledge in business application system or related field, and experience in supermarket business operation is a definite advantage
  • Good presentation and communication skills; possess highly systematic & analytical problem-solving ability; ability to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures
  • Service oriented with good interpersonal and customer relations skills
  • Demonstrate initiative, flexibility and responsiveness in completing tasks
  • Certification, such as Business Analysis, Project Management or other designation relating to the application of IT in business operation/management is an asset
  • Must be fluent in spoken and written English
  • Knowledge in Chinese (Cantonese &/or Mandarin) is an asset

Benefits

  • Performance bonuses
  • Extended health/dental/vision care
  • Retirement benefit
  • Life/AD&D insurance
  • Paid vacation, sick, marriage, bereavement leaves
  • 10% in-store staff purchase discount
  • Subsidized staff meal

Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

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Senior Business Analyst • Richmond, Metro Vancouver Regional District, Canada

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