Talent.com
Carrières Dynacare
Remote Tele-Interviewer - REMOTE (Full Time)Carrières Dynacare • Delta, British Columbia
Remote Tele-Interviewer - REMOTE (Full Time)

Remote Tele-Interviewer - REMOTE (Full Time)

Carrières Dynacare • Delta, British Columbia
2 days ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description

Description



Poste chez Dynacare


Tele-Interviewer - Work from Home & Paid Training!

Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Tele-InterviewerThe Tele-Interviewer will work within a call center environment, completing all the daily scheduled appointments lasting anywhere from 20-60 minutes at a time, and taking inbound calls from, or making outbound calls to, insurance applicants to complete or schedule a tele-interview. The interviewer will be responsible for the thorough and accurate collection and documentation of details about an applicants’ lifestyle and medical history via telephone interview using various questionnaires. In this role the tele-interviewer is expected to collaborate with the team to ensure all scheduled appointments for the day are honored, and all inbound/ outbound calls are handled. A customer service focus and excellence is expected in all customer interactions

Status: Permanent, Full-time (37.5h)Hours of Work: Tuesday to Friday 1PM to 9 PM or 2pm to 10pm EST and Saturday 9am to 5pm EST. Employment Type: Full-Time (benefits eligible)
Location: Brampton, ONWorkstyle: 100% remoteInternal Deadline Application Date: August 7, 2026. Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Complete professional, thorough, and precise telephone interviews with clients of insurance providers.
  • Continuous development of interviewing skills through cross training on different Insurance companies and their respective questionnaires and applying performance success feedback from quality audits.
  • Complete all scheduled appointments for the day within the allotted time, ensuring questionnaire is followed verbatim, and excellent customer service has been maintained throughout the interaction.
  • Ensure quality throughout the applicant interview with a focus on documenting applicant responses and transcribing the details of the call free of typos and spelling errors.
  • Submit completed questionnaires in a timely fashion upon completing the applicant call.
  • Work collaboratively with the team to meet quality assurance and productivity goals.
  • Conduct follow-up calls with clients as required.
  • Receive inbound applicant calls and conduct outbound calls to address applicant needs (inquiries, appointment scheduling ad hoc interviews).
  • Exercise call control and use of supportive, respectful communication techniques when receiving calls of a sensitive nature and in resolving concerns raised by the applicant.
  • Respond to any call outs for help via Teams channels.
What YOU bring to the role:
  • College diploma in a relevant field (e.g., Health Sciences) or post-secondary education
  • Minimum of 1 year of experience in customer service
  • Experience in high volume call centre environment where manual call transcription was required
  • Other languages an asset
  • Knowledge of medical terminology an asset
Technical Skills
  • Demonstrated proficiency with Word, Excel, Outlook and Teams at an intermediate level
  • Must enjoy learning continuously
  • Experience in a medical work environment an asset
Social Process Skills
  • High level of interpersonal skills required to succeed in a collaborative working environment
  • Ability to work in a fast-pace, sometimes stressful environment
  • Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
  • Solid ability to utilize dispute or conflict resolution techniques to achieve desired outcomes
  • Demonstrated Customer Centric approach and puts the customer first on all decisions, by using respect, patience, attentive listening and compassion
  • Demonstrated interest in medical field or health sciences
  • Proven problem-solving skills
Working Conditions
  • Remote position
  • 85% of the day will consist of phone work
Hourly rate : $20.25 per hourAt Dynacare we may leverage AI-powerage tools in our recruitment process . Ai will never reach out to our candidates directly. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

 Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.


Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.


Create a job alert for this search

Remote Tele-Interviewer - REMOTE (Full Time) • Delta, British Columbia

Similar jobs

Remote Referral Partnerships Lead

Micro1Delta, British Columbia, CA
CA$30.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

AI Security Evaluator & Red Team Operator (Remote)

DataAnnotationVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A tech company specializing in cybersecurity is seeking experienced professionals to help train AI models.In this remote role, you will evaluate AI-generated security content, solve technical cyber... Show more

 • Promoted

Remote Home Financing Advisor | Unlimited Earning Potential

ScotiabankVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading financial institution is seeking a Home Financing Advisor in Whitehorse, Yukon.This role is ideal for those passionate about banking and client relationships, offering a commission-based ... Show more

 • Promoted

Entry Level Management Remote

Eastern Atlantic Canada CareersVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Get AI-powered advice on this job and more exclusive features.Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We are seeking motivated individual... Show more

 • Promoted

Remote Life Insurance Consultant – Unlimited Earnings

AO Globe LifeVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A prominent life insurance company is seeking motivated and goal-oriented individuals for the Remote Life Insurance Consultant position.This role offers the flexibility to work from anywhere while ... Show more

 • Promoted

Remote Solutions Consultant at Palo Alto Networks

Palo Alto Networks, Inc.vancouver, metro vancouver regional district, Canada
Remote
Full-time

Drive your career forward as a remote Solutions Consultant at Palo Alto Networks, where you’ll create business value through cybersecurity innovations.Lead customers on their journey to implement e... Show more

 • Promoted

Remote Occupational Therapist – Home-Based Telehealth

Fraser Health AuthoritySurrey, Metro Vancouver Regional District, CA
Remote
Full-time

A healthcare organization in Canada is seeking an Occupational Therapist to provide patient care in a community setting.The role involves assessing and implementing occupational therapy treatment p... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaPort Moody, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Affiliate & Creator Partnerships Lead

BloomVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading workplace design consultancy is seeking an Affiliate & Partnerships Manager to enhance their growth strategy, particularly focusing on TikTok Shop and building relationships with creators... Show more

 • Promoted

Remote Recruiter: Flexible Work, Earn from Placements

RecXchangeVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A global recruiting platform is seeking individuals for the role of Remote Recruiter.This position allows for complete flexibility in work schedule, with no prior experience required.Responsibiliti... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausDelta, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Global Remote Recruiter — Flexible, Earn Per Hire

RecXchangeVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A global recruitment platform is seeking Remote Recruiters, offering flexible opportunities without the need for prior experience.Recruiters can work whenever they choose, matching candidates using... Show more

 • Promoted

Remote Insurance Sales Pro — Unlimited Earning Potential

American Income LifeVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading insurance provider is actively seeking a remote Sales Representative to join their team.The role involves selling personalized insurance coverage and building meaningful client relationsh... Show more

 • Promoted

Remote Influencer Growth & Deals Lead

Grail TalentVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

An influencer management agency is seeking an Influencer Talent Manager to oversee creators and help them expand their brand partnerships.The role offers the flexibility of remote work and is drive... Show more

 • Promoted

Remote Sales Associate – Training, Weekly Pay & Growth

AO GlobeLifeVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading insurance company is seeking a diligent Remote Sales Associate to join their remote team.In this role, you will serve as the primary contact for clients, addressing inquiries and providin... Show more

 • Promoted

Remote Canada Onboarding & Training Specialist

Kordova TekVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A technology company is seeking an Onboarding & Training Specialist, focused on guiding new customers through the adoption of their software.This fully remote role in Canada involves delivering onb... Show more

 • Promoted

Onboarding Specialist

OptixVancouver, Metro Vancouver Regional District, CA
Full-time

Your focus will be on running great onboarding calls, keeping clients on track to hit their milestones, and helping refine the AI tools that support our team in facilitating our onboarding process.... Show more

 • Promoted

Exciting Entry-Level Sales Opportunity in a Fully Remote Setting

AO GlobeLifeVancouver, Metro Vancouver Regional District, CA
Remote
Permanent

Launch your sales career from the comfort of home as an Entry-Level Sales Representative.Engage and educate clients regarding their entitled benefits through professional interactions.In this role,... Show more

 • Promoted

SaaS Growth Marketer (Intern) - Flexible Hours & Remote

AntEaterVancouver, Metro Vancouver Regional District, CA
Remote
Part-time

A dynamic tech startup in Vancouver is seeking a part-time marketing ninja to help build their story and engage with the community.Ideal candidates should have experience with SaaS, community build... Show more

 • Promoted

Remote Social Media Marketing Intern

Power RecruitmentVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Join a dynamic role as a Social Media Intern focused on digital marketing initiatives.Drive impactful campaigns and craft social media strategies from the comfort of your home.This full-time remote... Show more