Talent.com
Carrières Dynacare
Remote Tele-Interviewer - REMOTE (Full Time)Carrières Dynacare • Cambridge, Ontario
Remote Tele-Interviewer - REMOTE (Full Time)

Remote Tele-Interviewer - REMOTE (Full Time)

Carrières Dynacare • Cambridge, Ontario
6 days ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description

Description



Poste chez Dynacare


Tele-Interviewer - Work from Home & Paid Training!

Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Tele-InterviewerThe Tele-Interviewer will work within a call center environment, completing all the daily scheduled appointments lasting anywhere from 20-60 minutes at a time, and taking inbound calls from, or making outbound calls to, insurance applicants to complete or schedule a tele-interview. The interviewer will be responsible for the thorough and accurate collection and documentation of details about an applicants’ lifestyle and medical history via telephone interview using various questionnaires. In this role the tele-interviewer is expected to collaborate with the team to ensure all scheduled appointments for the day are honored, and all inbound/ outbound calls are handled. A customer service focus and excellence is expected in all customer interactions

Status: Permanent, Full-time (37.5h)Hours of Work: Tuesday to Friday 1PM to 9 PM or 2pm to 10pm EST and Saturday 9am to 5pm EST. Employment Type: Full-Time (benefits eligible)
Location: Brampton, ONWorkstyle: 100% remoteInternal Deadline Application Date: August 7, 2026. Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Complete professional, thorough, and precise telephone interviews with clients of insurance providers.
  • Continuous development of interviewing skills through cross training on different Insurance companies and their respective questionnaires and applying performance success feedback from quality audits.
  • Complete all scheduled appointments for the day within the allotted time, ensuring questionnaire is followed verbatim, and excellent customer service has been maintained throughout the interaction.
  • Ensure quality throughout the applicant interview with a focus on documenting applicant responses and transcribing the details of the call free of typos and spelling errors.
  • Submit completed questionnaires in a timely fashion upon completing the applicant call.
  • Work collaboratively with the team to meet quality assurance and productivity goals.
  • Conduct follow-up calls with clients as required.
  • Receive inbound applicant calls and conduct outbound calls to address applicant needs (inquiries, appointment scheduling ad hoc interviews).
  • Exercise call control and use of supportive, respectful communication techniques when receiving calls of a sensitive nature and in resolving concerns raised by the applicant.
  • Respond to any call outs for help via Teams channels.
What YOU bring to the role:
  • College diploma in a relevant field (e.g., Health Sciences) or post-secondary education
  • Minimum of 1 year of experience in customer service
  • Experience in high volume call centre environment where manual call transcription was required
  • Other languages an asset
  • Knowledge of medical terminology an asset
Technical Skills
  • Demonstrated proficiency with Word, Excel, Outlook and Teams at an intermediate level
  • Must enjoy learning continuously
  • Experience in a medical work environment an asset
Social Process Skills
  • High level of interpersonal skills required to succeed in a collaborative working environment
  • Ability to work in a fast-pace, sometimes stressful environment
  • Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
  • Solid ability to utilize dispute or conflict resolution techniques to achieve desired outcomes
  • Demonstrated Customer Centric approach and puts the customer first on all decisions, by using respect, patience, attentive listening and compassion
  • Demonstrated interest in medical field or health sciences
  • Proven problem-solving skills
Working Conditions
  • Remote position
  • 85% of the day will consist of phone work
Hourly rate : $20.25 per hourAt Dynacare we may leverage AI-powerage tools in our recruitment process . Ai will never reach out to our candidates directly. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

 Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.


Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.


Create a job alert for this search

Remote Tele-Interviewer - REMOTE (Full Time) • Cambridge, Ontario

Similar jobs

Earn Money Playing Games - Remote

AlmediaBrantford, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Client Advisor at Global Elite Empire Consultants

MediumGuelph, ON, CA
Remote
Full-time

Become a Remote Client Advisor at Global Elite Empire Consultants, where you'll support families in their financial journeys.Enjoy a flexible work-from-home schedule that allows for professional gr... Show more

 • Promoted

Earn up to $400 per Day by Playing Games and Taking Surveys

AlmediaGuelph/Eramosa, Ontario, Canada
Full-time

Since its launch 5 years ago, over 50MN users have earned and withdrawn over $150MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest rated op... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausKitchener, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Community Media Sales Pro — Flexible, Remote

Best Version Mediaguelph, on, Canada
Remote
Full-time

A community-focused media company is seeking independent contractors to act as Publishers in Guelph, Ontario.This role offers a flexible workload with significant revenue potential ranging from $86... Show more

 • Promoted

Part-Time Focus Group Participant - Electronics

ApexFocusGroupBrantford, ON, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Home Financing Advisor | Remote, Commission-Based

ScotiabankGuelph, ON, CA
Remote
Full-time

A leading bank in the Americas is seeking a passionate Home Financing Advisor in Guelph, Ontario.This role focuses on building strong client relationships and providing expert mortgage advice withi... Show more

 • Promoted

Assistant Vice President, Artificial Intelligence (AI) Strategy

University of GuelphGuelph, ON, CA
Permanent

Office of the Provost and VP Academic.Assistant Vice President, Artificial Intelligence (AI) Strategy.With gratitude, the University of Guelph recognizes that its campuses are located on the lands ... Show more

 • Promoted

Part-Time Focus Group Participant - Remote

ApexFocusGroupCambridge, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Remote Research Panelist (Entry-Level, Flexible Hours)

ApexFocusGroupKitchener, Region of Waterloo, CA
Remote
Full-time +1

A research organization in Kitchener, Canada, invites individuals to join consumer research studies as participants.This role offers flexible opportunities for both part-time and full-time particip... Show more

 • Promoted

Remote Recruiting Consultant Opportunity

RecXchangeBrantford, ON, CA
Remote
Full-time

Join RecXchange as a remote recruiting consultant and unlock unparalleled earning potential! Focus on finding candidates while earning $3,000-$11,000 for each successful placement.As part of a glob... Show more

 • Promoted

Remote Online Tasks – Earn Up to $1,500/month Playing Games

Free Cash by AlmediaBurford, Other, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausNorth Dumfries, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Audit Partner - Technology, Media & Telecom - TMT

RSM CanadaKitchener, Region of Waterloo, CA
Full-time

RSM Canada is seeking an experienced Audit Partner to join the Technology, Media & Telecommunications (TMT) practice.Our TMT team serves public and private clients, including growth‑oriented, priva... Show more

 • Promoted

Full-Time Focus Group Participant - Remote

ApexFocusGroupCambridge, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Full-Time Focus Group Participant ($300 - $850 for multiple sessions)

ApexFocusGroupGuelph, ON, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Remote Part-Time Research Participant

ApexFocusGroupKitchener, Region of Waterloo, CA
Remote
Part-time

A consumer research organization is looking for individuals to join flexible, part-time research studies.Tasks may include participating in remote interviews or focus groups, providing feedback, an... Show more

 • Promoted

Senior Field Solutions Architect - Remote & Flexible Hours

MiovisionKitchener, Region of Waterloo, CA
Remote
Full-time

A leading technology company in Kitchener is seeking a Senior Field Solutions Engineer to drive software growth through customer engagement and technical consultancy.The role involves supporting ma... Show more

 • Promoted

Remote Addictions Medicine NP - Digital Front Door

Stonehenge Therapeutic CommunityGuelph, ON, CA
Remote
Full-time

A community-focused healthcare provider in Ontario is seeking a Nurse Practitioner to deliver compassionate care in addictions medicine.You will join a dedicated team delivering services in a hybri... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaCentre Wellington, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more