Buyer, Inventory & E-Commerce Associate Norco North Shore (Retail Location)

Join Norco North Shore

Norco North Shore is the flagship retail location for Norco Bicycles and one of Canada's premier performance bicycle retailers. Voted Best Bike Shop in Metro Vancouver for three consecutive years, we are passionate about cycling, exceptional customer service, and creating one of the best bike shop experiences in the industry.

We're looking for an organized, detail-oriented individual to coordinate purchasing, inventory flow, receiving, and to help maintain our online store. This role suits someone who enjoys staying organized, working with technology, and helping products move efficiently from our suppliers to our customers.

If you enjoy solving problems, keeping systems organized, and being an important part of a high-performing team, we'd love to meet you.

About the Role

This position connects our suppliers, inventory, website, sales floor, service department, and customers.

You'll coordinate purchasing and receiving while helping manage our online store through the Workstand (formerly SmartEtailing) platform. You'll ensure new products launch online, inventory stays accurate, and the website reflects the same premium experience customers receive in store.

Purchasing & Inventory

• Generate and submit daily purchase orders
• Maintain seasonal booking orders
• Monitor inventory levels and replenish stock
• Process and manage customer special orders
• Support the service department with parts purchasing
• Maintain accurate inventory throughout the store

Receiving & Product Management

• Receive bikes, parts, accessories, apparel, and service products
• Verify shipments and resolve receiving discrepancies
• Price, tag, and prepare products for the sales floor
• Maintain inventory accuracy in Lightspeed POS
• Assist with supplier returns and warranty processing

Website & E-Commerce

• Maintain and update the Norco North Shore website using the Workstand e-commerce platform
• Post new bicycle models and product lines online
• Build and update product pages with descriptions, specifications, and images
• Create featured collections and promotional content
• Keep pricing, inventory, and product information accurate
• Keep the website fresh with new products, seasonal updates, and promotions
• Process Click & Collect and online orders
• Help improve the online customer experience

Operations

• Match supplier invoices with received products
• Work with accounting to resolve invoice discrepancies
• Coordinate with the sales and service teams so products are available when needed
• Support product launches, promotions, and seasonal inventory changes
• Maintain an organized receiving area and backroom

Qualifications:

• Retail, inventory, or purchasing experience preferred
• Experience in the bicycle industry is a strong asset, but not required
• Comfortable learning new software and technology
• Experience with Lightspeed POS is an asset
• Experience with Workstand (formerly SmartEtailing), Shopify, or another e-commerce platform is an asset
• Strong computer skills using Microsoft Office or Google Workspace
• Excellent organizational and time-management skills
• Strong attention to detail
• Ability to work independently while contributing to a team environment
• Comfortable lifting bikes and boxes up to 50 lbs

What We're Looking For

We're looking for someone who enjoys creating order from chaos.

You like systems, accuracy, and organization. You notice the little things others miss and take pride in making sure products arrive correctly, inventory stays accurate, and customers receive an exceptional experience — whether they shop online or in store.

An interest in bicycles is a big bonus, but a willingness to learn and grow matters just as much.

Why Join Norco North Shore?

• Work for the flagship retail location of Norco Bicycles
• Join one of Canada's leading bicycle retailers
• Work alongside an experienced, passionate team
• Employee pricing on industry-leading brands
• Health benefits
• Opportunities for career growth within Norco Bicycles and Live to Play Sports
• Work with the latest bikes, technology, and cycling products
• Help shape the digital and in-store experience of one of Canada's best-known bike shops

Compensation

Salary: $45,000–$55,000 annually

The successful candidate's salary will be based on experience, knowledge, and qualifications.

Position Type: Full-Time

Schedule: Tuesday to Saturday

Location: North Vancouver, BC