Strategic Initiatives Officer

Job Description

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

Location -

This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Reporting to the Director, Business Continuous Improvements, the Strategic Initiatives Officer (SIO) is responsible for leading and supporting departmental consultation, projects, research, and trend analysis related to one or more of the Campus Services units. The SIO also supports the advancement of strategic planning initiatives and other projects as assigned.

The SIO works collaboratively with internal and external stakeholders, including campus partners, on projects integral to the success of Campus Services' business units. The position provides discovery, analysis, planning, change management, and managing of specific initiatives and projects from initiation to completion.

The SIO also provides executive leadership support and assistance to the Campus Services Senior Leadership Group to advance programs, planning activities, and priority projects that advance the goals of Campus Services.

Responsibilities

• Lead, facilitate, and document projects that align with the vision of Campus Services.
• Identify projects to achieve this vision.
• Lead project teams through all phases of the project lifecycle, including requirements gathering, analysis, design, development, testing, training, change management and implementation.
• Create Organizational Change Management Plans for projects / initiatives.
• Conduct Business Analysis and create documentation on systems, processes, and workflows.
• Create and implement precise management plans for every project, with attention to transparent communication at all levels.
• Facilitate stakeholder workshops and focus groups.
• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Serve as thought leader for technical business processes.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Apply deep understanding of user experience/user interface principles and operational/institutional needs to guide the development of solutions, processes or systems to help maximize usability and adoption.

Qualifications

• Bachelor’s Degree in business administration or management or equivalent experience.
• Strong interpersonal and communication skills.
• Strong problem identification and resolution abilities.
• Demonstrated ability of leading and managing medium to large scale projects in large / complex environments.
• Experience leading business operations process and technology change within a complex environment.
• Experience in Business Analysis, process / continuous improvement, and solution implementations.
• Proven experience of navigating operations in a higher education / public environment.
• Knowledge and experience of customer service standards and procedures.

This position offers a comprehensive benefits package, and an annual salary range of $74,012 to $123,271.

The terms and conditions of this appointment are governed by Schedule G of the collective agreement between the University and the Association of Academic Staff of the University of Alberta.

About Us

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms - physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.

About The Team

The Campus Operations & Services team supports the University of Alberta through a range of essential services and works for operating, maintaining and renewing infrastructure across our campuses.

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