PBC Solutions is looking for an Internal Auditor! Please note: PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate must be based on southern Vancouver Island or in the Lower Mainland, with regular office presence required.
About PBC Solutions: PBC Solutions has been recognized as one of British Columbia's Top Employers for 2026!
PBC Solutions Ltd. is a wholly owned subsidiary of PBC Health Benefits Society. We provide solutions for benefit services with administration, technology, and innovation to improve efficiency, accuracy, and customer experience. PBC Solutions administers Health Insurance BC Services on behalf of the BC Ministry of Health, including medically necessary insured doctor services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs.
While the initial focus of the role will be on delivery of BC Ministry of Health-related projects, efforts may expand to additional public and private client work.
Position Summary: Reporting to the Manager, Risk, Compliance & Internal Audit, the Internal Auditor is responsible for leading risk-based financial, operational, compliance and/or advisory internal audit engagements of varying complexity. The Internal Auditor supports the completion of the risk-based Agile Internal Audit Plan and continuous improvement of internal audit practices, procedures, and tools.
Key Accountabilities: Engagement Planning - Performs research to obtain background information and establish measurable criteria for evaluation of the activity under review.
- Conducts interviews and reviews documentation to obtain an understanding of objectives, key risks, and internal controls related to the activity under review.
- Conducts risk analysis to develop the risk-based objectives, scope, and approach.
- Develops estimates of hours and timelines and tracks them throughout the engagement.
- Develops Terms of Reference to inform engagement client of objectives, scope, approach, and timelines.
Engagement Fieldwork - Develops risk-based work program, adjusting as appropriate to reflect risks identified and areas of concern raised by stakeholders.
- Executes the work program by conducting interviews, observing operations, performing analytical procedures, and reviewing policies and procedures, transaction records and other documents.
- Evaluates the adequacy and effectiveness of in-scope internal controls in meeting control objectives and mitigating relevant risks.
- Documents work performed, strengths, improvement opportunities and control gaps in working papers with relevant, reliable, and sufficient evidence.
- Investigates engagement findings to analyze risk and identify root causes of findings.
- Keeps engagement clients informed of observations throughout the engagement and obtains their feedback on actions in progress, compensating controls and possible solutions for any findings.
- Develops realistic, creative, and workable recommendations for improvement to help engagement clients meet business objectives.
Engagement Reporting - Delivers observations verbally and writes timely, concise, and risk-focused audit reports.
- Follows-up with engagement clients to ensure they provide a timely management response.
Engagement Follow-up and Coordination of Assurance - Follows-up with engagement clients to determine status of corrective actions and adequacy of improvements implemented.
- Prepares reports for Audit Committee to track the status of internal audit, external audit, and regulatory findings.
- Assists external auditors and regulators, if requested.
General Department Support - Performs engagements in accordance with department standards, best practices and Global Internal Audit Standards.
- Complies with PBCS and IIA Code of Conduct and demonstrates professionalism and accountability for work assigned.
- Builds relationships at all levels of PBCS management and staff, obtaining their feedback on how Internal Audit can provide value and being considerate of their time and resource constraints.
- Works cohesively with the Risk, Compliance & Internal Audit team, and keep them informed of priorities, engagement progress, and challenges.
- Participates as team member and/or peer reviewer on engagements led by the manager.
- Contributes to developing and improving leading edge and innovative Internal Audit practices, procedures and tools.
- Assists in updating the Audit Universe and Agile Internal Audit plan by obtaining interested parties’ feedback, researching risks, trends, and best practices or other tasks as assigned.
- Assists in developing presentations related to internal audit and risk.
- Assists in other initiatives or projects as assigned.
Required Education and Experience: - Bachelor’s degree, or equivalent.
- Minimum 4 years’ experience in internal or external audit.
Preferred Qualifications: - Relevant professional certification/designation(s) such as:
- Certified Internal Auditor (CIA), or equivalent.
- Certified Information Systems Auditor (CISA), or equivalent.
- Chartered Professional Accountant (CPA), or equivalent.
- Experience with Power Query.
- Experience with Power BI.
- Experience in statistical sampling techniques and analytic audit procedures utilizing advanced software packages such as Audit Command Language (ACL) or Microsoft Access.
- Experience within a regulated environment, ideally in the financial services, insurance, healthcare, and / or public sector industries.
Knowledge, Skills, and Abilities: - Ability to lead an internal audit engagement, end-to-end, with management supervision.
- Proficiency with the Microsoft Office Suite, including advanced Excel skills.
- Working knowledge of internal control and risk management principles.
- Strong knowledge of internal control testing, and documentation of work done, and evidence obtained.
- Proven teamwork ability, contributing to a positive and progressive work environment.
- Excellent written and verbal communication and presentation skills.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong organizational skills with ability to prioritize and work independently on multiple projects.
- Strong interpersonal and negotiation skills.
Travel/Work Location: PBC Solutions has offices in Saanichton, BC (a suburb of Victoria) and Burnaby. We operate in a hybrid in-person and virtual environment. Occasional travel between office locations may be required.
What's in it for you We offer market competitive total compensation, including an annual incentive bonus plan and market-based salaries. The base salary range for this position is
$76,800 - $115,200. Placement in the salary range will be determined by the level of experience and expertise based on corporate guidelines, with the goal to ensure market competitiveness and internal equity.
We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer generous vacation and paid leaves along with a Defined Benefit Pension Plan (PSPP), for all eligible employees.
We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.
PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.
To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to
hr@pbcsolutions.ca Does this opportunity resonate with you? Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you've found your ideal work environment - Apply today please! We'd love to talk with you to explore this opportunity further with you.
Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.
We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted. This posting will be open until filled. We will start reviewing applications on
August 18, 2026, and will continue to receive applications until the position is filled
How we work: Our Guiding Principles Honesty – We will be truthful. We will create a safe environment to communicate proactively, openly and with respect. We will be transparent and genuine with our interests.
Integrity – We will act consistently to do the right thing and ensure our words and actions align. Embracing opportunities and challenges, we will live our shared values and vision.
Reciprocity - We will strive for fair and balanced exchanges leveraging our unique strengths and resources, recognizing this requires an ongoing give and take. We will win and lose as one.
Autonomy – We respect and acknowledge the interests of each party. We trust each other to make decisions and act based on our diverse strengths to achieve our mutually desired outcomes.
Loyalty – We will be bold, brave, and committed to our relationship. As partners, we will advocate for one another, celebrate our successes, and have each other’s back through our challenges.
Equity – We commit to a balanced partnership. We will make decisions and act based on a fair assessment of capabilities, risks, constraints, and opportunities to achieve mutual success.
Our Intended Behaviours Communication – We actively communicate in a timely, open, respectful, and responsive manner with the intent to gain understanding and find solutions.
Flexibility – We will be agile, adaptable, and creative to enable responsive service delivery and embrace challenges and change with an open-minded and positive attitude.
Perspective – We seek to understand interests, assumptions, actions, and diverse backgrounds by actively sharing and exploring all points of view.
Focus – We will use our Shared Vision as our North Star to evaluate, prioritize, and deliver successful results.
Trust & Confidence – We lead with trust. We consistently behave in ways that earn and inspire confidence by being credible, reliable, and transparent even when vulnerable.
Feedback – No surprises. We will maintain a strong relationship through timely, purposeful feedback in a safe, respectful, and collaborative environment.
Solution-oriented – We see possibilities rather than limitations. We use our diverse capabilities to develop options to resolve our challenges.
