Talent.com
360learning
Remote Solution Deployment Manager360learning • Markham, Ontario
Remote Solution Deployment Manager

Remote Solution Deployment Manager

360learning • Markham, Ontario
8 days ago
Job type
  • Full-time
  • Remote
Job description
Our Solution Deployment Management (SDM) team plays a key role in onboarding seamlessly new customers: they are working across department (Sales, Product and Customer Success) to understand and document client use cases, requirements and then translate them into setup and configuration of the 360Learning platform.

You will manage all phases of the implementation lifecycle, from sales turnover and kick off to go-live. You will define the 360Learning platform architecture for our clients based on learner personas and organizational structure, drive project management, facilitate integrations, API’s, 3rd party apps, and guide our customers through onboarding in order to ensure the successful deployment of their new learning platform.

Hear from the team:

"I love coaching my incredible Solution Deployment and Solution Expert teams, not just as professionals but as the amazing individuals they are. For me, it’s all about creating a culture that supports work-life balance, a genuine sense of teamwork, and an environment where everyone can pursue their strengths and grow. My goal is for each team member to feel valued, challenged, and empowered — we’re here to support each other and thrive, together!" - Garrett Kramer, Your future coach, https://www.linkedin.com/in/garrett-kramer-50293458/

“We love positive energy and people who don't mind rolling up their sleeves and thrive on solving client problems. Most of all, we always have each other's back!” - Kathy Lam, Solution Deployment Manager, https://www.linkedin.com/in/kathy-lam-53aa1910a/

Within 1 month, you will:


  • Become a Trello expert through our onboarding process

  • Understand our product offering through training

  • Master our platform and be able to support clients on basic requests

Within 3 months, you will:


  • Be able to pitch the value of the 360Learning platform

  • Own a portfolio of 20 existing clients

  • Start to onboard your own new clients

  • Successfully implement integrations (SSO, third-party tools) & troubleshooting

Within 6-12 months, you will:


  • Develop repeatable and scalable processes to improve project quality and delivery

  • Onboard another Solution Deployment Manager

  • Contribute to our knowledge base to share best practices and lessons learned

  • Work with our partner ecosystem to strengthen the services proposed to our clients

The Skill Set


  • Minimum 5 years professional consulting experience, preferably in a customer facing role (Technical Account Manager, Implementation Consultant or Pre-sales Consultant)

  • Previous deployment experience of SaaS products, ideally HR relatedUnderstanding and experience working with APIs, SSO configuration & troubleshooting

  • Solution-oriented and client-first mindset in everything you do

  • Ability to adapt to your audience. Flexibility in tackling a conversation with highly technical stakeholders, and the ability to reduce complexity to more common terms for less technical stakeholders

  • Organized, able to manage priorities across multiple customer implementations

  • Bachelor's degree or equivalent

  • Bonus skills include: Basic programming scripting skills & Data fluency and management capabilities

  • Strong presentation skills especially to executive sponsors

  • Expected to be available for client and larger team meetings (ex: Revenue Kick-Off, etc.) for up to 5% travel time annually

  • Enthusiasm for our culture explained here: http://bit.ly/Convexity_360L

What We Offer


  • Compensation: Pay structure includes base salary, variable incentive pay, and company equity

  • Benefits/Perks: Comprehensive medical, vision, and dental insurance RRSP matching starting from day 1 Generous parental leave Professional development opportunities through our own platform

  • Balance: We offer unlimited days of annual PTO 5 days for sick leave holidays following the Ontario calendar We are a remote-first organization and promote flexible work hours

  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact

  • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter

  • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC

Interview Process


  • Phone Screen with our Talent Acquisition Manager

  • Discovery Interview with the Hiring Coach (Director of Professional Services)

  • Team Intro & Case Study with the Hiring Coach and 1 PS Team Member

  • Culture Interview with the Chief Customer Officer

  • References & Offer!


⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC#LI-MKN
Who We Are360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Create a job alert for this search

Remote Solution Deployment Manager • Markham, Ontario

Similar jobs

Senior Cloud Solutions Architect — Remote & Mentoring - C$93,000 A Year - Remote

Keywords StudiosToronto County, Canada
Remote
Full-time

Solutions Architect sought to develop infrastructure solutions and enhance customer experience with an AI platform. Show more

 • Promoted

Manager Middleware Platform - C$164,000 - C$182,000 A Year - Remote

Fidelity Clearing CanadaToronto County, Canada
Remote
Full-time

Leads the operational and technical aspects of enterprise integration and messaging platforms, overseeing a team and ensuring platform lifecycle management, governance, and scalability. Show more

 • Promoted

Remote Implementation Lead — Saas & Erp Integrations - $60,000 - $75,000 A Year - Remote

Procurement Technology FirmToronto County, Canada
Remote
Full-time

Seeking an Implementation Manager to lead SaaS and ERP integrations, manage project timelines, and foster customer success.Requires 3+ years of SaaS implementation experience. Show more

 • Promoted

Devops Engineering Manager: Cloud & Transformation Lead - $90,000 - $175,000 A Year

Deloitte CanadaEast York, Canada
Full-time

Manages DevOps engineering, architects cloud solutions, mentors junior team members, and engages in project planning. Show more

 • Promoted

Solutions Architect - C$164,500 - C$224,000 A Year - Remote

DatabricksNorth York, Canada
Remote
Full-time

Designs scalable data architectures using Databricks technology, acting as a trusted advisor to customers and driving technology discussions throughout the sales cycle. Show more

 • Promoted

Sap Rise Cloud Solutions Manager

Tech Talent InternationalToronto, Canada
Full-time

Drive the future of SAP projects as a RISE & Cloud Solutions Manager.Oversee comprehensive implementations, ensuring quality delivery and client satisfaction in a flexible remote environment.Th... Show more

 • Promoted

Solutions Architect - Databricks (Remote) - C$103,000 - C$222,000 A Year - Remote

LumenaltaEast York, Canada
Remote
Full-time

Design and build large-scale data platforms using Databricks and AWS.Lead technical decisions and work with stakeholders to ensure architectural alignment and scalability. Show more

 • Promoted

Remote DevOps Engineer for Cloud Systems

AthennianToronto, ON, CA
Remote
Full-time

Become a Remote DevOps Engineer focused on optimizing cloud infrastructure.Collaborate closely with engineering teams to enhance deployment and improve overall system performance and security.This ... Show more

 • Promoted

Remote Enterprise Systems & Integration Lead - C$110,000 - C$147,000 A Year - Remote

Global Technology Solutions ProviderNorth York, Canada
Remote
Full-time

Lead enterprise systems and integration efforts for a global tech solutions provider, managing systems, architecture, and technical teams with a focus on Power Platform and Dynamics 365. Show more

 • Promoted

Remote Sre Fabric: Multi-Cloud Networking & Reliability - C$144,000 - C$200,000 A Year - Remote

Global technology companyToronto County, Canada
Remote
Full-time

Seeking a Site Reliability Engineer to build and maintain infrastructure for secure multi-cloud communication, requiring extensive experience in distributed systems, networking, and cloud platforms. Show more

 • Promoted

Aws Platform Developer ( Manager), Global Deloitte Technology - C$85,000 - C$156,000 A Year - Remote

DeloitteEast York, Canada
Remote
Full-time

Seeking an AWS Cloud Engineering Manager to lead the delivery of cloud solutions, focusing on architecture, engineering, and automation for Deloitte Global CTO.Responsibilities include developing c... Show more

 • Promoted

Technical Deployment Manager

DoceboToronto, Ontario, Canada
Full-time

Overview The Technical Deployment Manager is a hybrid role within our Professional Services Team and will provide technical expertise across projects managed by other members of our Professional Se... Show more

 • Promoted

Devops Lead - (Remote - Us Or Canada) - $180,000 - $220,000 A Year - Remote

JobgetherNorth York, Canada
Remote
Full-time

Lead DevOps and platform engineering practices, driving CI/CD, observability, cost optimization, and system resilience in a remote-first environment. Show more

 • Promoted

Cloud Adoption Manager

InsightToronto, ON, CA
Full-time

Location: Hybrid opportunity in Toronto, Montreal, Edmonton, or Calgary.As a Cloud Adoption Manager, you will drive consumption growth and long‑term value within our priority client accounts.You wi... Show more

 • Promoted

Remote Middleware Platforms Manager

Fidelity Canadatoronto, on, Canada
Remote
Full-time

A leading financial services firm in Canada seeks a Manager, Middleware Platforms to oversee technical integration and messaging platforms, lead a high-performing team, and ensure governance of int... Show more

 • Promoted

Cloud Solutions Architect (Remote) - $215,000 - $300,000 A Year - Remote

Doghouse RecruitmentToronto County, Canada
Remote
Full-time

Designs and implements scalable AI/ML solutions, acts as technical advisor, and optimizes customer pipelines. Show more

 • Promoted

Enterprise Solutions Engineering Lead - Remote

VerkadaToronto
Remote
Full-time

Verkada invites applications for the Remote Enterprise Solutions Engineering Manager position.This role is essential for guiding our engineering team toward excellence in technical solutions.As the... Show more

 • Promoted

Remote Enterprise Systems & Integration Lead - C$110,000 - C$147,000 A Year - Remote

Global technology solutions providerNorth York, Canada
Remote
Full-time

Lead enterprise systems and integration architecture, ensuring system reliability and scalability.Requires expertise in Dynamics 365 CE, Power Apps, and Azure technologies. Show more

 • Promoted

Senior Cloud Infrastructure Developer (Remote) - C$110,000 - C$145,000 A Year - Remote

PagefreezerToronto County, Canada
Remote
Full-time

Seeking a Senior Cloud Infrastructure Developer to architect, develop, and maintain scalable, cost-efficient AWS infrastructure for a SaaS platform, focusing on DevOps, CI/CD, and AI-native innovat... Show more

 • Promoted

Senior Databricks Solutions Architect On Aws (Remote) - C$104,000 - C$222,000 A Year - Remote

Global Technology FirmEast York, Canada
Remote
Full-time

Seeking a Senior Solutions Architect experienced in Databricks and AWS to design scalable data solutions, manage data pipelines and cloud infrastructure in a remote role. Show more