Job Overview
Reporting to the Manager, Experience, serviceQ, as the Homeowner Experience Specialist, (Occupancy Coordinator) you focus on creating a positive and stress-free homeowner possession process. You will manage pre-possession walkthroughs and possessions, ensuring all noted issues are resolved or documented during both appointments, and actively supporting homeowner education through the creation of self-help content for digital platforms. By prioritizing communication and transparency, the Homeowner Experience Specialist ensures that homeowners are well-prepared to care for their new investment.
Your day-to-day responsibilities will include:
As our ideal candidate, you are…
Essential Requirements
What We Value
Work Conditions
You primarily work on site in completed homes with potential for exposure to noise from equipment/machinery and occupational hazards, inclement weather and dust. Travel to regional offices and overtime may occasionally be required.
Homeowner Experience Specialist, (Occupancy Coord), Service Q • Edmonton, AB, CA
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