Department Manager, Deli (Westshore)

Additional Job Description B.C. owned and operated, Quality Foods has been serving Vancouver Island communities since 1982. With 14 locations from Colwood up to Campbell River and over to Powell River, we are an active participant in the communities that we serve, and we understand that our stores play an important role in these small towns. Quality Foods is a division of Pattison Food Group Ltd. and certified a Great Place to Work®. Are you looking for a career that can offer advancement opportunities with a growing company? Are you dependable with a positive attitude? Are you at your best while providing excellent customer service… even when it’s busy? Here is an opportunity to join the management team with a growing Vancouver Island company. We are looking for a Department Manager, Deli with experience to work with our team in our Westshore store in Victoria, BC! Management experience is a plus.

You will be responsible for:

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Ensuring the department executes and achieves operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engaging and retaining team members through training, rewards/recognition, and succession planning.
• Supporting with team member related initiatives (e.g. performance management, administration of collective agreement terms (if applicable), and conflict resolution).
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Supporting the management team in reviewing and analyzing income statements and identifying opportunities to improve performance within the department.
• Reviewing and interpreting department financial reports and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Assisting the management team with implementing strategies to grow sales and customer loyalty.
• Leading inventory counts/period end of the department and resolving issues as required.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.
• Experience and/or knowledge with: Achieving sales targets and profitability.
• Executing merchandising plans and creating in-store displays to drive sales.
• Human Resources (e.g. training, development, coaching and mentoring).
• Employee Relations and knowledge of the collective agreement (if applicable).
• Scheduling.
• Proficiency with computer applications.

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and awareness.
• Self-aware, empathetic, and possess a high level of Emotional Intelligence (EQ).
• An effective communicator, with interpersonal and relationship building skills.
• Proactive in taking initiative with an entrepreneurial mindset.
• Able to thrive in fast-paced, dynamic environment while meeting organizational goals.
• Committed to maintaining department standards with a strong attention to detail and accuracy, ensuring operational excellence.
• Results-oriented with strong problem-solving and decision-making skills.

Live and work in a great area!

Quality Foods acknowledges the diversity represented amongst our different communities and prides itself on its inclusive and driven team.

• Top benefit package available after wait period
• advancement opportunities
• pension plan
• grocery rebate
• weekly paydays
• and much more

IND8 Compensation Details:

$24.00 - $32.00 The compensation offered for this position will take into consideration location, education, skills, experience, and other factors.

Small Town Grocery Store - Since 1982!

Quality Foods started in small towns on Vancouver Island and grew with the communities. We believe that a grocery store in a small town plays a more important role in the community - it’s a place to shop, but it’s also a place for people to meet or have something simple to eat.

Vision

To improve the quality of life for people that live in small towns (communities).

Mission

Recruit and develop local people that are committed to providing friendly, reliable, essential service for their community; in a safe and hospitable environment for customers and employees.

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