Job Details
Description
Member Advisor
Permanent Full-Time
We’re looking for a Member Advisor to join our team in Regina! This position is integral to the function of our organization, playing a critical role in our member service team. Candidates have excellent communication and interpersonal skills, a strong ability to provide knowledgeable and timely advice, and a commitment to delivering exceptional customer service by effectively utilizing our products, services, and omni channels to meet our members’ needs. If you have been in a Customer Service role before and had happy customers, then that's what we are looking you to bring to our Members and use those skills to help them with their banking needs. The key responsibilities for this role include:
Qualifications:
About Us
Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!
How are we different from other Credit Unions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. We are proudly rooted in Saskatchewan, but our vision is national, or as we like to say, "Made in Sask, Built for Canada".
What sets us apart:
In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennia.
We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.
Member Advisor • Regina, Canada
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