Vice President Operations

Inspired HR is partnering with a leading Canadian healthcare organization to recruit a Vice President, Operations to lead and transform operations across Western Canada.

This is a newly created executive role driven by significant organizational growth. Following recent acquisitions and continued expansion, the organization has doubled in size and is entering an important integration phase. The Vice President, Operations will play a critical role in bringing newly acquired businesses together, strengthening culture, improving operational performance, and creating a unified regional strategy.

This is not an M&A role. This is an operator's role.

We're looking for a seasoned executive who can assess complex situations, diagnose challenges quickly, execute with urgency, and hold teams accountable while leading with empathy and emotional intelligence.

The Opportunity

Reporting to the Chief Operations Officer, the Vice President, Operations will oversee a large multi-site healthcare portfolio consisting of 30–50 clinics and more than 100 clinicians and support team members across Alberta.

The successful candidate will lead operational performance, financial accountability, culture integration, and change management initiatives while ensuring an exceptional patient and employee experience.

Key Priorities

Integration & Change Management

• Integrate newly acquired businesses into one cohesive operating model
• Create consistency across systems, processes, and patient experiences
• Build trust and stability during periods of change
• Drive operational alignment while preserving strong local relationships

Operational Leadership

• Lead multi-site clinic operations across Alberta
• Identify and address operational inefficiencies and performance gaps
• Improve accountability, execution, and operational discipline
• Establish scalable processes and best practices

Financial & Business Performance

• Own regional P&L performance and EBITDA targets
• Drive revenue growth and operational efficiencies
• Monitor and improve key performance metrics, productivity, and staffing models
• Partner with clinic leaders to improve business performance and patient outcomes
• Lead through a people-first, values-driven approach
• Build engaged, high-performing teams during periods of transition
• Coach and develop regional leaders and clinic managers
• Reduce turnover and create a culture where employees feel secure, supported, and accountable

What Success Looks Like

After 12 months:

• Newly acquired businesses are functioning as one unified organization
• Teams feel secure and engaged during integration
• Operational consistency and accountability have significantly improved
• Performance challenges have been identified and addressed
• Turnover has decreased and culture has strengthened
• Alberta operations are positioned for long‑term growth and scalability

Who We're Looking For

We're seeking an executive who brings:

• 10+ years of senior leadership experience in multi‑site healthcare operations
• Proven experience leading operational turnarounds and organizational change
• Strong financial and commercial acumen, including P&L accountability
• Experience leading through ambiguity, integration, and transformation
• Exceptional emotional intelligence and stakeholder management skills
• The ability to diagnose problems, make decisions quickly, and execute effectively
• A highly independent and solutions‑oriented leadership style

The Leader Who Will Thrive Here

You are:

• A builder and operator, not a caretaker
• Decisive, responsive, and comfortable leading through change
• Business-minded with strong financial acumen
• Clear, firm, and empathetic in your leadership approach
• Independent and self-driven, bringing solutions rather than problems
• Comfortable navigating complexity and building alignment across diverse teams

Why Join?

This organization is recognized for its people‑first culture, transparency, accountability, and commitment to exceptional patient care.

You'll have the opportunity to:

• Lead a large, multi‑site healthcare operation at a pivotal stage of growth
• Build and shape the future of operations
• Influence culture, integration, and long‑term strategy
• Partner with a highly collaborative executive team
• Make a meaningful impact on both business performance and patient outcomes

If you're an operational executive who enjoys leading through change, building high‑performing teams, and creating order and accountability in complex environments, we'd love to speak with you confidentially.

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