Chief Service Engineer

About The Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company has around 20,700 employees, €4.8 billion in sales and locations in over 60 countries worldwide, making it one of the larger family‑owned companies in Europe.

Position

Chief Service Engineer – Mississauga, ON

Summary

Senior technical engineering role for the regional operating unit within a global group of companies. Accountable for engineering quality, reliability and successful technical, project and product solutions coordinated across regional operating units and corporate engineering. Mission is total customer satisfaction for engineered products installed in hydroelectric power plants by ensuring solutions are safe, reliable, cost‑effective, and delivered on time and to specification. Leads engineered reliability across project technical strategy, equipment design, project design planning, delivery and installation.

Responsibilities

• Coordinate engineering resources to meet forecasted and running projects and service needs.
• Review and approve minor design modifications in accordance with established design review and change‑control processes.
• Execute engineering studies to deliver safe, reliable solutions, and provide technical direction to advisors and engineers.
• Identify and propose value‑engineering opportunities that improve customer outcomes and strengthen product differentiation.
• Partner with supply chain to evaluate and select cost‑effective sourcing and supply solutions.
• Develop technical solutions that optimize lifecycle cost while meeting performance, quality and safety requirements.
• Lead repair technical strategies and ensure procedures are reviewed, verified and approved to applicable standards.
• Evaluate and manage technical risks across Offer to Order (OTO) and Order to Cash (OTC) to protect safety, quality, schedule and cost commitments.
• Represent the organization internally and externally on critical technical matters, and lead customer‑facing technical decisions and problem resolution to meet company and customer requirements.

Qualifications

• Degree in Engineering with advanced degree preferred.
• Minimum of 15 years of relevant work experience in an engineering environment, specifically energy/hydro power generation.
• Excellent interpersonal skills and team player.
• Strong organizational skills.
• Meticulous attention to detail and accuracy in work product.
• Ability to drive an engineering excellence culture.
• Flexibility and the ability to thrive in a fast‑paced environment.

Physical Demands

• Must talk or hear in an office setting.
• Must stand and walk in an office environment for 4–8 hours; must reach with hands and arms, lift, stoop, or crouch occasionally.
• Must meet vision requirements: close vision, distance vision, peripheral vision and depth perception; must adjust focus.
• Job may require travel.

Benefits

• Salary range: $140 000–$180 000 per year, dependent on experience and qualifications.
• Comprehensive group insurance – medical, dental and travel coverage from day 1 for employee and family.
• Telemedicine services and employee assistance program.
• Competitive total compensation and Group GRSP with employer contributions.
• Work‑flexibility for work‑life balance.
• Inclusive environment that values diversity.
• Talent development program.
• Leadership training and mentorship program.
• Reimbursement of tuition fees.
• Scholarship program for children of Voithians.
• Reimbursement of annual professional membership fees.
• Operating net climate‑neutral at all global locations since 2022.
• Stable family‑owned company.
• International assignment opportunities.
• Access to expert colleagues worldwide.
• Committed, motivated and competent colleagues and leaders.
• Not all‑inclusive mandate: responsibilities general not exhaustive.

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