Service Advisor, Car Innovation Lab

Why BCAA

Feel proud of what you do and help shape the future of BC at a BC Top Employer. Were driven by purpose delivering peace of mind to one in three BC households with insurance roadside assistance auto repair Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities we offer a wide variety of meaningful rewarding careers that move BC forward.

As part of our commitment to an open and transparent recruitment process a preferred internal candidate has beenidentifiedfor this role. However we recognize that there may be other team members across the organization whopossessthe skills experience and capabilities required to be successful in this position.This posting ensures that all qualified internal candidateshave the opportunity toexpress interest and be considered fairly and equitably.

We are currently hiring aService Advisorto join theCar Innovation Labbased in ourMember Contact Centre.

As aService Advisoryourea self-starter specializing in BCAA Auto Insurance focusing on new business acquisition. AsaAuto Specialist you are dedicated to delivering amazing sales service and support experiences to BCAA Members through any channel they prefer.

Who you are:

• You love the insurance industry.

• Growing a book of business while meeting customer needs issecond-natureto you.

• You have excellent verbal and written communication skills through face-to-face and digital channels.

• Yourean analytical thinker with sound judgment and decision-making skills.

• A fast-paced environment with shifting priorities is no problem for you.

Whatyoulldo:

• Support the growth of BCAAs Auto Insurance business by selling and upgrading BCAA products and services.

• Consistently deliver exceptional Member experiences.

• Support all aspects of thehome customer lifecycle.

• Create and follow up on business leads and upcoming renewals.

• Collaborate with BCAA and other suppliers Underwriters.

What you bring:

• Completion of grade 12

• Level 1Insurance license

• Completion ofAutoplanEssentials

• Minimum3months ofgeneralinsurancesales andserviceexperience including auto insurance.

• Strong computer skills with basic knowledge of MS Office 365.

• Limited history of Errors and Omissions and in good standing with the Insurance Council of BC.

• Bonus skills:CAIB certification knowledge of ICBC systems and ability to speak other languages aside from English.

The salary range for this position is $42516.72to $53145.96and isdeterminedviajob-related knowledge skills experience certifications marketdemandand internal addition to base salary and BCAA benefits this position is eligible for a performance bonus target of 12.5% with the opportunity to earn up to 21.5%.

What we offer:

• The chance to make a difference every day in the lives of British Columbians BCAA Members and our communities.

• Career and personal development to help you grow and reach your goals.

• Incentives that recognize team and individual sales and performance.

• Flexible benefits to support your health and lifestyle and wellness dollars* to keep your body mind and soul thriving.

• A competitive rewards package including salary performance bonus programs pension plan* and more to help build your personal wealth.

• Paid time off including vacation and days for wellness volunteering and cultural spiritual or religious connection.

• BCAA membership with valuable perks and Member savings on every day and special spending from gas and coffee to clothes sports and event tickets and hotels.

• Meaningful rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

Were always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer committed to providing accessible inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities and champion accessible employment in BC. If you need personalized support through application and recruitment please contact .

Required Experience:

Unclear Seniority

Employment Type : Full-Time
Experience: years
Vacancy: 1