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CorGTA
MS Dynamics 365 Functional Analyst - Full timeCorGTA • Edmonton, Alberta, Canada
MS Dynamics 365 Functional Analyst - Full time

MS Dynamics 365 Functional Analyst - Full time

CorGTA • Edmonton, Alberta, Canada
4 days ago
Salary
CA$140,000.00 yearly
Job type
  • Full-time
Job description
Role: MS Dynamics 365 Functional Analyst
Duration: Full time
Annual Salary: $140,000-$150,000 CAD
Location: Edmonton, AB or Calgary, AB (two days per week in office)
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We have a great new opportunity to support one of our clients in a full time capacity! Please see below for more information on the position and if interested apply with an updated resume aligned to the needs of the role.

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Required Experience

  • 6-8+ years of experience supporting Microsoft Dynamics 365 Finance & Operations (F&O).
  • Strong functional knowledge of one or more of:
    • Finance
    • Project Management & Accounting
    • Human Resources
  • Experience gathering business requirements and translating them into functional solutions.
  • Experience performing ERP configuration and functional support.
  • Strong understanding of business process analysis, redesign, and documentation.
  • Experience creating and working with:
    • Functional Design Documents (FDDs)
    • Configuration documentation
    • Business process documentation
  • Solid understanding of finance concepts and ERP functionality.
  • Experience supporting ERP testing activities including UAT and regression testing.

Desired Skills

  • Excellent analytical and problem-solving skills.
  • Strong communication and stakeholder management abilities.
  • Ability to explain technical functionality in business-friendly language.
  • Highly collaborative with a continuous improvement mindset.
  • Comfortable working across multiple business teams.
Key Responsibilities

Business & Functional Analysis

  • Partner with business stakeholders to understand, document, and analyze business requirements.
  • Translate business needs into scalable Dynamics 365 functional solutions.
  • Provide expert guidance on Dynamics 365 capabilities, limitations, and best practices.
  • Recommend process improvements that maximize ROI across the Dynamics 365 platform.

ERP Process Optimization

  • Evaluate current business processes and identify opportunities for automation and optimization.
  • Configure Dynamics 365 to align with evolving business requirements.
  • Ensure standardized and efficient business processes across functional areas.

Functional Support (Level 2)

  • Investigate and troubleshoot functional issues within Dynamics 365.
  • Reproduce issues in sandbox environments.
  • Perform data corrections and configuration updates where required.
  • Support root cause analysis and issue resolution.

Configuration & System Enhancement

  • Maintain ERP configurations including:
    • Workflows
    • Business rules
    • Parameters
    • Security settings
    • Functional configurations
  • Support minor enhancements and ongoing continuous improvement initiatives.

Change & Release Management

  • Assess the impact of system changes across business functions.
  • Support change management activities.
  • Participate in release planning and deployment activities.
  • Coordinate and support:
    • User Acceptance Testing (UAT)
    • Regression Testing
    • Functional validation

Documentation & Knowledge Management

  • Develop and maintain:
    • Functional documentation
    • Runbooks
    • Support procedures
    • Knowledge articles
  • Contribute to the organization's Known Error Database (KEDB).

Stakeholder Management

  • Act as the primary liaison between business users and IT.
  • Build trusted relationships across multiple business units.
  • Provide ongoing advice on Dynamics best practices and process improvements.

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CorGTA is an equal opportunity employer, please apply with an updated resume and ensure the required skills you are able to speak to for this position are included.

At times, CorGTA or its client partners may utilize AI tools to assist with the hiring processes.

For more roles like this, please go to www.corgta.com/find-a-job/


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MS Dynamics 365 Functional Analyst - Full time • Edmonton, Alberta, Canada

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