Talent.com
FYidoctors
Patient Services SpecialistFYidoctors • Edmonton, AB TTJ, CA
Patient Services Specialist

Patient Services Specialist

FYidoctors • Edmonton, AB TTJ, CA
30+ days ago
Salary
CA$30.00 hourly
Job type
  • Full-time
Job description

Our FYidoctors Edmonton - Callingwood clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.

What You’ll Do

  • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
  • Perform pre-testing to support comprehensive eye care
  • Coordinate appointments, prepare prescription printouts, and manage billing and payments
  • Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
  • Deliver exceptional customer service ensuring a positive patient experience
  • Support clinic operations by performing additional duties as required

What You Bring

  • Previous retail experience is considered an asset
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency with technology and computers, including MS Office Suite
  • Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
  • A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit

  • Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
  • Comprehensive benefits package featuring exceptional optical coverage
  • Rapid and ongoing growth, providing a consistently challenging and rewarding environment
  • A workplace culture that fosters collaboration and teamwork
  • Continuous training and development opportunities to support your career growth

Why You Should Join Us

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

Create a job alert for this search

Patient Services Specialist • Edmonton, AB TTJ, CA

Similar jobs

Travel PT – Outpatient Rehab Specialist (Stockton, CA)

MedPro Healthcare StaffingEdmonton, Division No. 11, CA
Full-time

A prominent healthcare staffing agency is seeking a travel Physical Therapist for an assignment in Stockton, California.The ideal candidate must hold a relevant degree and have at least one year of... Show more

 • Promoted

Home Health Physical Therapist-Beaumont/Vidor

PARS TherapyBeaumont, AB, CA
Full-time

PARS Therapy is seeking a compassionate and skilled.This is a rewarding opportunity to help patients regain movement, reduce pain, and improve their quality of life, all from the comfort of their o... Show more

 • Promoted

Client Implementation Specialist (2+ yrs exp. customer-facing, billing/revenue software req.)

#twiceasnice RecruitingEdmonton, Division No. 11, CA
Full-time

Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Get AI-powered ad... Show more

 • Promoted

Veterinarian - Pulse Veterinary Specialists & Emergency

VetStrategySherwood Park, AB, CA
Full-time

Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners.We Bring This To Life Through Three Promises.Our People Promise – To be a g... Show more

 • Promoted

Service Coordinator

Prospect Human Services SocietyEdmonton, Division No. 11, Canada
Full-time

At Prospect, we value the diversity of people.Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected, and responded to in ways that fully dev... Show more

 • Promoted

Physical Therapist - Outpatient at Home (Queens)

KinsEdmonton, Division No. 11, CA
Full-time

Applicants must be authorized to work for ANY employer in the U.We are unable to sponsor or take over sponsorship of an employment Visa at this time.You became a PT to help people—not to sprint thr... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausBeaumont, AB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausBeaumont, AB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote Patient Support Specialist (Canada)

AVEEEdmonton, Division No. 11, CA
Remote
Full-time

A growing healthcare company is seeking a Customer Support Specialist to join their remote team across Canada.In this role, you will assist patients through various communication channels and help ... Show more

 • Promoted

Client Services Coordinator

Avison YoungEdmonton, Division No. 11, CA
Full-time

You are a high achiever looking to thrive in a fast-paced environment.You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals.You can communica... Show more

 • Promoted

Medical Specialist | $110/hr Remote

Crossing HurdlesEdmonton, Division No. 11, Canada
Remote
Full-time

Medical Specialist | $110/hr Remote.This range is provided by Crossing Hurdles.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Crossing Hurdles ... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausBeaumont, AB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

SAS Support Specialist

MaKami CollegeEdmonton, Division No. 11, CA
Full-time

Work in a purpose driven career with MaKami College, a public post‑secondary college that has been helping students for over 20 years, with locations in Edmonton and Calgary, Alberta.MaKami College... Show more

 • Promoted

Medical Specialist | $180/hr Remote | Mercor

Crossing HurdlesEdmonton, Division No. 11, CA
Remote
Full-time

Medical Specialist | $180/hr Remote | Mercor.Position: Medical and Health Services Manager.Commitment: 10-40 hours/week, flexible and asynchronous.Duration: Project-based (3-4 weeks initially, pote... Show more

 • Promoted

Lead Client Services

The Salvation Army in CanadaEdmonton, Division No. 11, CA
Full-time

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.Building on our roots as a world‑wide Christian church, each year we help more than 2 ... Show more

 • Promoted

Client Services Coordinator

Avison Young | CanadaEdmonton, Division No. 11, CA
Full-time

You are a high achiever looking to thrive in a fast-paced environment.You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals.You can communica... Show more

 • Promoted

Remote Clinical Service Desk Agent - 24/7 Support

NTT DATA North AmericaEdmonton, Division No. 11, CA
Remote
Full-time

A leading technology services company is seeking a Clinical Service Associate to provide support in a remote capacity from Halifax, Canada.This role involves handling inbound customer calls related... Show more

 • Promoted

Part-Time Focus Group Participant ($75- $150 per 1 hour session)

ApexFocusGroupEdmonton, AB, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Edmonton Clinic Services Manager Role

CBI HealthEdmonton, Division No. 11, CA
Full-time

Step into a leadership role as the Clinic Services Manager at CBI Health in Edmonton North West.Focus on team development and client satisfaction in a full-time capacity.You will work closely with ... Show more

 • Promoted

Full-Time Focus Group Participant ($75- $150 per 1 hour session)

ApexFocusGroupEdmonton
CA$850.00 weekly
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more