Talent.com
FYidoctors
Patient Services SpecialistFYidoctors • Edmonton, AB TTJ, CA
Patient Services Specialist

Patient Services Specialist

FYidoctors • Edmonton, AB TTJ, CA
2 days ago
Salary
CA$30.00 hourly
Job type
  • Full-time
Job description

Our FYidoctors Edmonton - Callingwood clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.

What You’ll Do

  • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
  • Perform pre-testing to support comprehensive eye care
  • Coordinate appointments, prepare prescription printouts, and manage billing and payments
  • Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
  • Deliver exceptional customer service ensuring a positive patient experience
  • Support clinic operations by performing additional duties as required

What You Bring

  • Previous retail experience is considered an asset
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency with technology and computers, including MS Office Suite
  • Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
  • A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit

  • Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
  • Comprehensive benefits package featuring exceptional optical coverage
  • Rapid and ongoing growth, providing a consistently challenging and rewarding environment
  • A workplace culture that fosters collaboration and teamwork
  • Continuous training and development opportunities to support your career growth

Why You Should Join Us

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

Create a job alert for this search

Patient Services Specialist • Edmonton, AB TTJ, CA

Similar jobs

Travel PT – Outpatient Rehab Specialist (Stockton, CA)

MedPro Healthcare StaffingEdmonton, Division No. 11, CA
Full-time

A prominent healthcare staffing agency is seeking a travel Physical Therapist for an assignment in Stockton, California.The ideal candidate must hold a relevant degree and have at least one year of... Show more

 • Promoted

Clinical Services Lead

The Good Samaritan SocietyEdmonton, Division No. 11, CA
Full-time

Gerald Zetter CC, 9649-71st Avenue, Edmonton, AB.Temporary Full-time 1 FTE Term from May 2, 2026 - May 1, 2027 or return of Incumbent.Until Successful Candidate is found.The Clinical Services Lead ... Show more

 • Promoted

clinical services manager

WHITEMUD PHYSIOTHERAPYEdmonton, Division No. 11, Canada
Full-time +1

Location Edmonton , AB T6T 1B1.Terms of employment Permanent employment Full time.Work must be completed at the physical location.There is no option to work remotely.Coordinate the delivery of heal... Show more

 • Promoted

Client Implementation Specialist (2+ yrs exp. customer-facing, billing/revenue software req.)

#twiceasnice RecruitingEdmonton, Division No. 11, CA
Full-time

Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Get AI-powered ad... Show more

 • Promoted

Home Health RN: Independent, Impactful Patient Care

Home Care Solutions of East TexasBeaumont, AB, CA
Full-time

A home health care provider in Beaumont, Alberta, is seeking a Pay Per Visit Home Health Nurse (RN) to deliver skilled nursing care.The ideal candidate will have a current RN license, relevant nurs... Show more

 • Promoted

Healthtech Consultant - Epic Patient Access/Revenue Cycle Analyst

Healthtech ConsultantsEdmonton, Division No. 11, CA
Full-time

Healthtech, a Nordic Global Company based in Canada, delivers healthcare organizations with strategic advisory, clinical transformation, implementation solutions, and application support services f... Show more

 • Promoted

Alberta Outpatient Paediatric Consultant Roles

Head MedicalEdmonton, Calgary
Full-time

Join Alberta's paediatric clinics as a Consultant.Leverage a built-in referral system through family practitioners, all while enjoying significant earning potential and modern clinic support.These ... Show more

 • Promoted

Remote Patient Support Specialist (Canada)

AVEEEdmonton, Division No. 11, CA
Remote
Full-time

A growing healthcare company is seeking a Customer Support Specialist to join their remote team across Canada.In this role, you will assist patients through various communication channels and help ... Show more

 • Promoted

Member Services Retail Support Specialist

AMA - Alberta Motor AssociationEdmonton
Full-time

A respected community service provider is looking for a Retail Support Agent in Edmonton, Canada.This role involves providing exceptional customer service, completing various membership transaction... Show more

 • Promoted

Customer Service Specialist Remote

srecruitingEdmonton, Division No. 11, CA
Remote
Full-time

About the job Customer Service Specialist Remote.Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve yo... Show more

 • Promoted

Client Services Coordinator

Avison YoungEdmonton
Full-time

You are a high achiever looking to thrive in a fast-paced environment.You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals.You can communica... Show more

 • Promoted

Surveyors - Patient Partners

HSOEdmonton, Division No. 11, CA
Full-time

At Health Standards Organization (HSO) and our affiliates, Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH), we are united by a shared vision of safer care an... Show more

 • Promoted

Lead Client Services

The Salvation Army in CanadaEdmonton, Division No. 11, CA
Full-time

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.Building on our roots as a world‑wide Christian church, each year we help more than 2 ... Show more

 • Promoted

Surgeon — Deliver Life-Changing Patient Care

JEWISH GENERAL HOSPITALEdmonton, Division No. 11, Canada
Full-time

Attention! This vacancy is temporarily suspended!.Active Vacancy Now Availble at JEWISH GENERAL HOSPITAL — CONTACT HR MANAGER.The most in-demand professions in Edmonton.Users also frequently search... Show more

 • Promoted

Bilingual Patient Partner & Surveyor

HSOEdmonton, Division No. 11, CA
Full-time

A leading health organization is seeking a Patient Surveyor to help health care and social service organizations achieve national standards through a People Centred Care approach.The ideal candidat... Show more

 • Promoted

Remote Client Services Specialist

American Income Life: AOEdmonton, Division No. 11, CA
Remote
Full-time

A North American benefits provider in Canada is seeking motivated individuals for client-facing roles.This position involves guiding families through their permanent benefits program and requires s... Show more

 • Promoted

Remote Clinical Service Desk Agent - 24/7 Support

NTT DATA North AmericaEdmonton, Division No. 11, CA
Remote
Full-time

A leading technology services company is seeking a Clinical Service Associate to provide support in a remote capacity from Halifax, Canada.This role involves handling inbound customer calls related... Show more

 • Promoted

Epic Patient Access / Revenue Cycle Consultant - Remote

Healthtech ConsultantsEdmonton, Division No. 11, CA
Remote
Full-time

A healthcare consulting firm is developing a talent pipeline for Epic Patient Access/Revenue Cycle consultants in Canada.The role involves optimizing workflows, supporting implementations, and impr... Show more

 • Promoted

Medical Specialist | $180/hr Remote | Mercor

Crossing HurdlesEdmonton, Division No. 11, Canada
Remote
Full-time

Medical Specialist | $180/hr Remote | Mercor.Position: Medical and Health Services Manager.Commitment: 10-40 hours/week, flexible and asynchronous.Duration: Project-based (3-4 weeks initially, pote... Show more

 • Promoted

Paediatric Consultant Opportunities in Alberta, Canada

Head MedicalEdmonton, Calgary
Full-time

Our entrepreneurial client has some new excellent opportunities for Paediatric Specialists to join their clinics based in Edmonton and Calgary, in the very popular province of Alberta, Canada.They ... Show more