Supervisor, Brand

Job Overview

Supervisor, Brand – a strategic, service‑mindful leader who brings the FCC brand to life in practical, visible ways.

You will lead a team that delivers national brand programs, advertising support, and production services, ensuring employees, customers, and partners experience a consistent and professional FCC brand at every touchpoint.

What You’ll Do

• Lead enterprise‑wide brand programs and production plans that support corporate priorities, brand strategy, and business needs.
• Provide day‑to‑day leadership for the Brand Programs team, setting priorities, managing workflow, coaching performance, and supporting employee development.
• Oversee brand programs including one‑off advertising requests, merchandise, employee clothing, national trade‑show presence, branded office environments, signage, décor, and online storefront operations.
• Manage vendor relationships, sourcing, procurement, budgets, forecasting, timelines, inventory, and operational controls.
• Collaborate with internal partners (Workplace Experience, procurement, senior leaders) and external vendors to translate business needs into practical brand solutions.
• Support brand governance by ensuring programs, assets, and processes comply with brand standards, procurement requirements, official‑languages compliance, accessibility standards, and operational risk controls.
• Monitor workflows, systems, and service delivery, identifying opportunities to improve efficiency, consistency, and stakeholder experience.
• Provide creative, production, and operational guidance to help the team solve problems, manage risk, and deliver high‑quality outcomes.

What You’ll Bring to the Team

Experience and skills that include:

Required Qualifications

• Bachelor’s degree in business administration, communications, marketing, advertising, or a related field, plus at least five years of related experience (or an equivalent combination of education and experience).
• Demonstrated experience leading people, setting objectives, managing work, coaching performance, and supporting employee development.
• Experience in brand management, advertising, brand program development, creative production, or a related marketing environment.
• Strong understanding of brand strategy, brand standards, and production principles.
• Knowledge and experience with procurement processes, sourcing, vendor management, contracts, RFPs/RFQs, budget and inventory management, production standards, and operational service delivery.
• Demonstrated experience managing workflows, budgets, timelines, competing priorities, and complex deliverables, including tracking progress, reporting results, and identifying process improvements.
• Ability to work in an in‑house agency‑style environment with multiple stakeholders, intake channels and shifting priorities.
• Strong relationship‑building, communication and collaboration skills, with the ability to influence outcomes, manage expectations and support decision‑making.
• Excellent organizational skills, attention to detail, and ability to prioritize work in a fast‑paced environment.
• Sound judgment, problem‑solving ability, and a practical approach to managing risk, compliance and service continuity.

Preferred Qualifications

• Experience developing brand programs, national service delivery or programs that support multiple locations or business areas.
• Experience with promotional merchandise, employee clothing, branded office environments, signage, trade shows, advertising requests and online storefront operations.
• Working knowledge of project‑management best practices, budget and inventory management, intake models, procurement, financial management or digital asset tools such as Workfront, Shopify, ProcessUnity, SAP Finance, Workday Adaptive, SharePoint, Microsoft Teams, Outlook, Microsoft Office or similar platforms.
• Experience supporting compliance standards in brand or production work, including knowledge of the Official Languages Act, accessibility standards, sustainability, health and safety, document retention and trademark guidelines.
• Experience working with senior leaders, business partners and cross‑functional project teams.
• Bilingual ability in English and French considered an asset.
• Knowledge of financial services, agriculture or other regulated industries.

Benefits

Competitive total rewards packages: market‑aligned and performance‑based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well‑being support through benefits and wellness programs.

EEO Statement

FCC is an equal opportunity employer. We are committed to creating an inclusive, equitable, and accessible workplace that reflects the communities where we live, work, and play. We encourage qualified applicants from Indigenous Peoples, visible minority groups, persons with disabilities, and women to apply.

Accommodations for applicants with disabilities are available on request at any stage of the recruitment process. Please contact TalentSupplyRecherch@fcc-fac.ca to request an accommodation. Accommodation requests will be kept confidential and will not impact hiring decisions.

Bilingualism (English and French) is important and is always considered an asset.

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