Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The School of Communication administrative team provides comprehensive academic and operational support to faculty, students, and leadership. Our primary function is to enable teaching, research, and student success through effective coordination of programs, staffing, scheduling, advising, and financial and human resources processes. We work collaboratively across the university to advance SFU’s academic mission, equity commitments, and student-centered priorities. Our team culture is collegial, respectful, and supportive—we value collaboration, shared problem-solving, and continuous learning, and we take pride in fostering a welcoming, inclusive environment where staff contributions are recognized and professional growth is encouraged.
About the Role
The Advisor/Student Engagement and Retention Coordinator provides leadership in the development and implementation of strategies to enrich the undergraduate student experience for the School of Communication (CMNS) in the Faculty of Communication, Art and Technology (FCAT) in collaboration with the School Director, Undergraduate Program Chair, School Manager, and the FCAT Director of Student Affairs. The role participates in strategic recruitment initiatives, events and activities developed and implemented by the FCAT Dean’s Office, provides academic advice and administrative support to undergraduate students (primarily first and second year) in accordance with University, Faculty, School and program policies, procedures, and regulations. The role participates in planning, coordination and promotion of student engagement and retention events in liaisons with administrative and academic personnel, community members, and external organization personnel. The role recruits, trains, and supervises student ambassadors, co-op students, and/or volunteers involved in student activities. This position provides mentoring, guidance, and support to CMNS undergraduate student groups (CMNSU) and clubs.
Qualifications
Bachelor’s degree in Arts, Communication, or a related discipline, and three years of directly related experience including experience in post-secondary recruitment, academic advising, student programming; or an equivalent combination of education, training, and experience.
● Good knowledge of university policies and procedures relating to undergraduate admissions, registration, and graduation.
● Good knowledge of new student experience and recruitment/retention best practices.
● Excellent organizational, interpersonal, conflict resolution, and communication skills (oral, written, and presentation).
● Excellent cross-cultural communication skills. Proven ability to work independently and collaboratively, fostering collegial, respectful, and enthusiastic working relationships with colleagues and stakeholders.
● Ability to develop and facilitate student-related initiatives/programs/events, and training sessions, and to work with students in a leadership and/or coaching capacity.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):
*Prorated for part-time employees
Additional Information
Advisor, Student Engagement & Retention Coordinator - Undergraduate Program • Burnaby (Hybrid), CA
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