Talent.com
Ttec Digital
Remote Conversational AI Chat Bot Developer, CognigyTtec Digital • Sainte-Catherine, Quebec
Remote Conversational AI Chat Bot Developer, Cognigy

Remote Conversational AI Chat Bot Developer, Cognigy

Ttec Digital • Sainte-Catherine, Quebec
20 days ago
Job type
  • Full-time
  • Remote
Job description
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.

What You'll Be Doing


  • Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.

  • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.

  • Code and test projects.

  • Deliver high-quality software on time.

  • Attend meetings and training as required.

  • Perform system analysis and project management duties for the successful completion of a project.

  • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.

  • Exercises wide latitude in determining objectives and approaches to engagements.

  • Mitigating and resolving code errors for development and future concepts.

What You'll Bring to the Role


  • 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.

  • 3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.

  • 5+ years JavaScript experience.

  • Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.

  • Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.

  • Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have

  • Team Player and the ability to mentor team members

  • Desire to work in a fast-paced environment.

#LI-DD1
About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions. #LI-RemoteCanadaWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Create a job alert for this search

Remote Conversational AI Chat Bot Developer, Cognigy • Sainte-Catherine, Quebec

Similar jobs

Remote Real Estate Sales Pro — AI Content QA

Crossing HurdlesMontreal (administrative region), QC, CA
Remote
Full-time

A real estate consultancy is seeking a Real Estate Agent to work on a remote basis offering $75-$175 per hour.The successful candidate will design and develop relevant questions, collaborate with p... Show more

 • Promoted

Native Speaker AI Speech Data Tester (2-hr Sessions)

TSMGMontreal (administrative region), QC, CA
Full-time

A data collection company in Montreal is seeking native speakers for a conversational audio data collection project.Participants will engage in unscripted conversations to aid in the development of... Show more

 • Promoted

Senior AI Engineer - Backend-Driven Agentic (Remote)

BayOne SolutionsMontreal (administrative region), QC, CA
Remote
Full-time

A technology firm is hiring a Senior Full Stack Engineer (Backend-Leaning) with a strong focus on backend services and AI applications.The ideal candidate will have experience in building agent-bas... Show more

 • Promoted

Dutch Language Experts Needed for AI Training Tasks

ProlificMontreal (administrative region), QC, CA
Full-time

Influence the future of artificial intelligence as a Dutch Language Expert! Leverage your language skills from home to improve and evaluate cutting-edge AI models.This role seeks Advanced Dutch Spe... Show more

 • Promoted

Senior AI Engineer - US Mobile

US Mobilemontreal (administrative region), qc, Canada
Full-time

Join US Mobile as a Senior AI Engineer, driving innovation in 5G and IoT through machine learning model development and optimization.If you excel in NLP and scalable solutions, this is for you!.US ... Show more

 • Promoted

Remote AI Chatbot Trainer & Support Specialist

DataAnnotationMontreal (administrative region), QC, CA
Remote
Full-time

A technology company is seeking a Customer Service Representative for a remote position.Responsibilities include teaching AI chatbots, writing diverse conversations, and conducting performance comp... Show more

 • Promoted

Multi-lingual Conversation Audio Collection Project

TELUS DigitalMontreal (administrative region), QC, CA
Part-time

Sourcing Analyst @ TELUS Digital AI Data Solutions | Strategic Sourcing, CRM.Audio Data Collection Project!.We are seeking speaking individuals to participate in a conversational data collection pr... Show more

 • Promoted

Staff Software Developer - Unified Messaging & AI

Jane AppMontreal (administrative region), QC, CA
Full-time

A high-growth SaaS company in Canada is seeking a Staff Developer to enhance their messaging capabilities.This role requires strong Ruby and web application development skills, and the ability to l... Show more

 • Promoted

AI Prototyping Developer in Remote Innovation

Tech Talent InternationalMontreal (administrative region), QC, CA
Remote
Full-time

Spearhead AI prototyping projects as a skilled Developer specializing in experimentation.This remote position focuses on transforming high-risk AI ideas into working prototypes at the forefront of ... Show more

 • Promoted

Senior React Native Mobile Architect – Remote

MEDFARMontreal, Montreal (administrative region), CA
Remote
Full-time

A leading healthcare technology company in Montreal is seeking a Senior Mobile Developer to create high-quality mobile applications using React Native.You will manage mobile releases, lead architec... Show more

 • Promoted

Voice Talent

OpsArmyMontreal (administrative region), QC, CA
Full-time

We are seeking talented and versatile Canadian French Voice Talent to support AI and machine learning projects by delivering high-quality voice recordings across various scripts, tones, and speakin... Show more

 • Promoted

Senior AI Solutions Developer - Remote

Intact Financial CorporationMontreal (administrative region), QC, CA
Remote
Full-time

Unlock your potential as a Senior AI Solutions Developer specialized in Python and Angular/React.Focus on integrating AI to enhance business operations with cutting-edge technology.We are on the lo... Show more

 • Promoted

Freelance Dutch Coding Specialist for AI Training - Remote

Meridial Marketplace, by InvisibleMontreal (administrative region), QC, CA
Remote
Full-time

A technology firm in Canada is seeking a Coding Specialist fluent in Dutch to join a freelance AI Trainer project.The ideal candidate will possess strong coding skills across algorithms, data struc... Show more

 • Promoted

AI Solutions Engineer - Remote Opportunity

Yeah! GlobalMontreal (administrative region), QC, CA
Remote
Full-time

Elevate your career as an AI Solutions Engineer with a remote role for a California-based client.Focus on designing and launching innovative AI initiatives that drive business success.We're buildin... Show more

 • Promoted

Remote AI User-Bot Associate — Flexible Contract Role

Global Talent Alliance, CanadaMontreal (administrative region), QC, CA
Remote
Full-time

A Canadian employment agency is offering a contract position for an AI User-Bot Associate.The role involves creating user-bot conversations using a search engine and composing bot responses based o... Show more

 • Promoted

Dutch - Fluent Speakers - AI Training - Fully Remote - Montreal, Canada

ProlificMontreal (administrative region), QC, CA
Remote
Full-time

Prolific is not just another player in the AI space – we are building the biggest pool of quality human data in the world.Over 35,000 AI developers, researchers, and organizations use Prolific to g... Show more

 • Promoted

AI Content Trainer (Remote)

Work VistaMontreal (administrative region), QC, CA
Remote
Part-time

We are hiring on behalf of one of our clients, a leading global player in the AI space.This remote, part-time contract role focuses on teaching and refining AI models through high-quality content c... Show more

 • Promoted

AI Translation Reviewer — Physics (JP→EN)

Cactus CommunicationsMontreal (administrative region), QC, CA
Full-time

A leading translation services provider in Canada is seeking skilled freelance translators to review and enhance AI-generated translations of academic and non-academic content.Candidates must posse... Show more

 • Promoted

Remote Content Editor for AI Chatbot Training

DataAnnotationMontreal (administrative region), QC, CA
Remote
Full-time

Join a leading company as a Content Editor, where you'll help train AI chatbots by creating diverse conversations and measuring their performance.Enjoy the flexibility of remote work with an option... Show more

 • Promoted

AI User-Bot Associate (Contract position)

Global Talent Alliance, CanadaMontreal (administrative region), QC, CA
Full-time +2

AI User-Bot Associate (Contract position).We have a short-term contract opportunity as AI User-Bot Associate.An AI User-Bot Associate will create a user‑bot conversation that involves using a searc... Show more