Tecoustics - Engineering Administrator

Are you looking to work with a team of high performers who are dedicated to being trailblazers in the industry?

Do you want to work for a company that is committed to using cutting-edge technology?

Do you believe that change is not a disruption?

Are you someone who sees any task as an opportunity to make a difference?

If the answer is yes, we want you to join our team!

With over 30 years of providing our customers with Products and Professional Engineering Services across Canada and the United States, we are excited to grow our team with like-minded individuals. We believe in our guiding principles of embracing excellence, exceptional customer experience, the pursuit of greatness, collaboration, championing transformation, and going the extra mile. We excel in complex projects and strive for excellence in everything we do.

For more information on the work we do, visit www.tecoustics.com

Position Summary:

We are seeking an Engineering Administrator to serve as the backbone of our Engineering department, to take the recurring, process-based work off the engineers and project staff so they can focus on the technical nature of their work.

The successful candidate will keep project information accurate, organized, and moving, entering data into our company's systems to help produce submittals and project outputs. The incumbent will be responsible for following up with customers by phone and email, and keeping tabs on project requirements, timelines, and process steps to ensure nothing gets overlooked. This candidate owns the volume of work, project start-ups, files and folders, data upkeep, sending and receiving information with near-perfect accuracy.

What do we offer?

• A competitive compensation
• A comprehensive health and dental benefits package
• An RRSP matching program
• Participation in the annual performance bonus program
• Personal/sick days
• An innovative and collaborative work environment where your contributions are valued
• An equal opportunity workplace committed to diversity and inclusion

Engineering Administrator

Key Responsibilities:

• Enters data into company systems to support the development of submittals and other project outputs
• Sets up and maintains project files, folders, and records, keeping data clean, current, and where it should be
• Conducts customer follow-ups by phone and email; sends and receives project information, tracks missing information, and confirms receipt of correspondence
• Tracks project requirements, deadlines, and process steps; flags what's due, late, or blocked and keeps the team aligned with timelines
• Runs the recurring administrative workflow of the department, project start-ups, routine processing, and the ongoing high-volume tasks that keep projects moving
• Keeps written records of communications and decisions

Required Skills and Qualifications:

The administrative team is one of our most valuable assets, and the reason is consistent; they are highly process-driven, accurate to a near-perfect standard, and genuinely detail-oriented. That's the candidate we're looking to add to our team. The successful candidate will have:

• Exceptional organization and follow-through; comfortable owning many small open items at once and closing them out
• Near-perfect accuracy and attention to detail; treats getting it exactly right as their job
• Process-driven and disciplined; does things the same correct way every time and improves the routine over time
• Professional communication with internal and external contacts; comfortable communicating with contacts by phone and email
• Excellent computer literacy and a willingness to learn about our internal tools (i.e., CRM, ERP, etc.)
• Reliable, self-managing, and able to push through high-volume repetitive work without losing accuracy or momentum
• Proactive mentality with the ability to adapt to shifting priorities

Professional Development:

• No engineering or technical background is required; this is a real opportunity for a strong, detail-oriented person to build a career around our engineering operations without an engineering degree
• All required technical and tool-specific abilities will be trained in-house

Thank you for your interest in our position. To confirm, this position represents a current vacancy within our organization.

Only those applicants who are selected for interviews will be contacted. We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

Please note that your application and any related materials you provide may be processed, stored, reviewed, or otherwise used by systems in our recruitment selection process that may interact with AI tools. This includes any AI integrated functions that may be utilized by the job board through which you applied to our position.