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Call Centre Role in Funeral SupportEmergencyMD • Regina, Division No. 6, Canada
Call Centre Role in Funeral Support

Call Centre Role in Funeral Support

EmergencyMD • Regina, Division No. 6, Canada
23 days ago
Job type
  • Full-time
Job description
Provide compassionate assistance in the funeral industry with Directors' Choice as an Inbound Call Centre Specialist. Your role is key in delivering emotional support and accurate communication. Directors' Choice is seeking detail-oriented Inbound Call Centre Specialists to manage a range of incoming calls. You will document essential information and ensure critical messages reach the right personnel swiftly and accurately. Your commitment to empathy and precise communication will make a profound impact on clients during challenging transitions. Key Responsibilities: • Handle incoming calls with empathy and care • Document important information accurately and quickly • Communicate urgent messages to on-call staff efficiently • Utilize professional language and phone voice • Follow established protocols in call handling Requirements: • Minimum of a High School Diploma or GED • Age requirement: 18 years or older • Strong typing and active listening skills • Experience with Microsoft Windows • Flexible to work various shifts, including evenings and holidays Make a meaningful impact as an Inbound Call Centre Specialist at Directors' Choice. #J-18808-Ljbffr
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Call Centre Role in Funeral Support • Regina, Division No. 6, Canada

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