VP, Technology & Cloud Engineering

Why FirstOntario?

• Competitive compensation packages
• Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
• Enhanced mental health benefits through SunLife and TELUS Health
• Exclusive banking benefits
• Up to $1000 per year towards professional development
• Pension Plan
• Flex-work environment
• Company-wide Employee Volunteer program (Blue Wave Program)
• Employee and Family Assistance Program

Job Overview

The VP of Technology & Cloud Engineering drives technology strategy, oversees the design of IT infrastructure (cloud/on‑prem), manages related budgets, ensures security by design, leads the Infrastructure team, oversees site reliability engineering (SRE), aligns tech with business goals, and champions innovation, focusing on reliability, scalability, cost‑efficiency, and compliance through strong financial acumen and stakeholder partnership. This role ensures the entire technology stack, including cloud services, is designed efficiently, securely, and cost‑effectively to support the company's growth, often bridging the gap between technical execution and business strategy.

Key Responsibilities

• Strategic Leadership: Define and execute technology roadmaps, aligning IT Infrastructure with business objectives.
• Cloud & Infrastructure Platform Delivery: Oversee design of global cloud platforms (AWS, Azure, GCP), infrastructure, SRE, and network operations for high availability.
• Oversee the structure of the infrastructure as code (e.g. Terraform, CloudFormation, Helm) and ensure the CI/CD pipelines, build environments, and monitoring systems are built to maximize developer productivity and deployment quality.
• Team Leadership: Build, mentor, and manage high‑performing technology teams.
• Budget & Finance: Manage large IT budgets, control costs, and optimize technology spending.
• Security & Compliance: Implement robust cybersecurity, data protection, and ensure adherence to regulatory standards (FSRA, ISO27001 and others as applicable).
• Innovation: Champion emerging tech like AI/ML, support digital transformation, and foster a culture of continuous improvement.
• Policy Management: Contribute to IT policy management process, ensuring consideration for Infrastructure, Cloud and Security best practices.
• Stakeholder Management: Partner with business leaders to understand needs and ensure tech delivers value.
• Operations Excellence: Optimize ITIL processes (incident, change, problem) and ensure reliable service delivery.
• Perform additional duties as assigned.

Required Skills

• Computer Science Diploma or equivalent with 10+ years of experience managing infrastructure teams.
• Exposure to ITIL concepts and adoption, certification desired.
• Foundational knowledge in IT frameworks such as ISO27001, ITIL, COBIT, NIST, etc.
• Knowledge of cloud platforms (AWS/Azure/GCP), DevOps, SRE, networking, and cybersecurity.
• Experience managing IT Infrastructure and/or IT Operations Teams in a highly available complex infrastructure with 24/7 availability and support Deep experience with employee enablement tools including Microsoft suite of employee enablement products such as 365, Entra, Teams and others.
• Experienced with regulatory compliance, as best practices in application and network security.
• Proficient in the following areas: project management, strategic planning, change management, successful management of large-scale projects, advocacy of critical business requirements, and enabling business process improvements and culture change.
• Datacenter management and migrations.
• Aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures.
• Proven experience in large-scale infrastructure management and digital transformation.
• Strong financial acumen for budgeting and ROI analysis.
• Excellent leadership, communication, and cross‑functional collaboration skills.
• Familiarity with AI/ML technologies and their business application.
• Willingness to work flexible hours including evenings and weekends as the job demands and travel as required.

This role is hybrid in Stoney Creek, ON.

This posting is for an existing vacancy.

Salary Range: $169,238 to $211,548 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

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