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Sherwin-Williams
Store AssociateSherwin-Williams • Owen Sound, Ontario, Canada
Store Associate

Store Associate

Sherwin-Williams • Owen Sound, Ontario, Canada
26 days ago
Job type
  • Full-time
Job description
Description
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs answer their questions about Sherwin-Williams products and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service while consistently meeting the stores sales goals.

Responsibilities
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly quarterly and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products as needed to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales


Qualifications
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment
  • Must have a valid unrestricted Drivers License
  • Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
  • Have a High School diploma or a Certificate of Adult Education Completion (CAEC)
  • Have at least one (1) year of experience working in a delivery retail or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read write comprehend and communicate in more than one language



Required Experience:

IC


Employment Type : Hourly
Experience: years
Vacancy: 1
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Store Associate • Owen Sound, Ontario, Canada

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