Develop and execute hands-on change management deliverables in support of the transformation initiative.
Create practical change artifacts, including stakeholder assessments, impact assessments, readiness materials, communication products, engagement materials, training materials, job aids, quick reference guides, FAQs, presentations, and end-user support content.
Lead stakeholder engagement sessions, workshops, alignment meetings, demos, walkthroughs, and change-related working sessions.
Work directly with business and project teams to identify impacts, gather information, validate messaging, and translate project changes into usable stakeholder-facing materials.
Draft and update clear communication materials for leadership, business users, operational teams, and impacted stakeholder groups.
Develop training materials and user-support documentation to support business process, system, or service changes.
Support change impact assessment, stakeholder readiness, rollout preparation, and implementation support activities.
Coordinate and track change-related actions, dependencies, issues, and deliverables to support timely execution.
Support pilot and phased rollout activities, including stakeholder preparation and adoption support.
Work within established project direction and priorities to deliver required change outputs in a timely and practical manner.
Bachelor's degree in a related field.
4+ years of direct experience in change facilitation.
4+ years of experience developing change management deliverables, including change strategy and related materials.
4+ years of experience developing effective communication materials for stakeholders.
PROSCI or CCMP certification.
3+ years of experience developing and delivering training materials, documentation, or end-user support content.
3+ years of experience developing readiness programs, training, or stakeholder engagement activities.
2+ years of experience gathering requirements through interviews, document analysis, requirements workshops, or stakeholder sessions.
3+ years of experience working within digital transformation initiatives at the Government of Alberta.
Change Management Analyst • Edmonton, AB, Canada
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