Talent.com
Pat Gaetano - Desjardins Insurance Agent
Customer Relations RepresentativePat Gaetano - Desjardins Insurance Agent • Hamilton, Ontario, Canada
No longer accepting applications
Customer Relations Representative

Customer Relations Representative

Pat Gaetano - Desjardins Insurance Agent • Hamilton, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Customer Relations Representative
Type: Part Time

Customer Relations Representative

Part-Time | Monday to Wednesday | Stoney Creek, ON

$20/hour to start + individual benefits + team bonus structure

Do you love making people feel taken care of? Are you the kind of person who follows through, stays organized, and takes pride in doing things right? If that sounds like you, keep reading.

We are a growing, insurance agency in Stoney Creek that puts relationships first. We do real, consultative service - and our clients notice the difference. As we grow, we are looking for someone to help us deliver an even better experience at every touchpoint.

The Role

You will be the person who help keeps our clients informed, supported, and expressing how they matter. This is not a passive desk job. You will be proactive, organized, and client-focused every day you are in.

Your day-to-day will include:

  • Onboarding new clients and following up to make sure they are set up and supported
  • Following up on claims to keep things moving and keep clients in the loop
  • Processing payments, following up on missed payments, and handling billing administration
  • Conducting file audits to spot gaps and opportunities and reporting to agent for reviews
  • Following up on digital subscriptions and online service enrollments
  • Following up with clients on booking life insurance appointments
  • Sending meet-the-team emails, renewal outreach, and client communications on behalf of the agency
  • Preparing marketing letters, postcards, and maintaining the marketing calendar
  • Managing the agency principal's inbox, calendar, and day-to-day priorities
  • Keeping our CRM database clean and up to date

Who You Are

  • Organized and detail-oriented - you do not let things fall through the cracks
  • A strong communicator - warm, professional, and clear in writing and on the phone
  • Comfortable making outbound calls and following up without being pushy
  • Digitally fluent - quick to master MS Office, new programs and AI
  • Reliable and self-motivated - you take ownership without being micromanaged
  • Experience in customer service, admin, or a client-facing role is an asset
  • Insurance background is not required - we will train the right person

What We Offer

  • Individual benefits package
  • Participation in the team bonus structure
  • A team that genuinely supports each other
  • Room to grow as the agency grows, and to move to full time

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

Create a job alert for this search

Customer Relations Representative • Hamilton, Ontario, Canada

Similar jobs

Customer Service Representative

Traffic TechHamilton, ON, CA
Permanent

When you join Traffic Tech, you join a team that keeps the global economy moving – literally.Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable i... Show more

 • Promoted

Transportation Commercial Lines Account Manager - Hybrid

LIFT InsuranceHamilton, ON, CA
Full-time

A regional insurance brokerage in Hamilton is seeking a Commercial Lines Account Manager for its Transportation Division.The ideal candidate will have at least 5 years of experience in Commercial L... Show more

 • Promoted

Sales Representative - C$17.6 An Hour

Kognitive Sales SolutionsHamilton, Canada
Permanent

Field Sales Representative – Kognitive Sales Solutions Kognitive Sales Solutions, is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-... Show more

 • Promoted

Director Of Advice & Growth At Hmecu

HMECUHamilton, Canada
Full-time

Elevate member services as the Director of Advice & Growth at Healthcare & Municipal Employees' Credit Union located in Hamilton, Ontario.This leadership role focuses on developing stra... Show more

 • Promoted

Customer Service Representative

U-HaulHamilton, ON, CA
Full-time

As a Hitch Pro at U-Haul, I specialized in the installation, maintenance, and inspection of trailer hitches, towing accessories, and related equipment.I provided excellent customer service by ensur... Show more

 • Promoted

Hybrid Claims Representative at CGIC

Co-operatorsHamilton, ON, CA
Full-time

CGIC is looking for a hybrid Claims Representative II to enhance our Accident Benefit Claims team.This role focuses on client relations and analytical resolution of complex claims.As a key member o... Show more

 • Promoted

Sales and Rental Associate

Long & McQuade LimitedHamilton, ON, CA
Full-time

Help our customers through the selling and renting of musical instruments and gear.Define the individual needs of every customer and match those needs with the right combination of our products and... Show more

 • Promoted

Client Solutions Manager, Personal Insurance

Arthur J. Gallagher & Co. (AJG)Hamilton, Canada
Full-time

IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital e... Show more

 • Promoted

Customer Service Representative - Contract

Westlake Royal Building ProductsHamilton, ON, CA
Full-time

The function of this position is to provide customers with exemplary service in face to face interactions, over the phone and through email.The individual will maintain an organized desk and learn ... Show more

 • Promoted

Hybrid Personal Lines Client Solutions Manager

GallagherHamilton, Ontario, Canada
Full-time

A leading insurance firm is seeking a Client Solutions Manager to join their Personal Lines team in Ontario.In this role, you will manage client accounts, ensure exceptional service during policy r... Show more

 • Promoted

Contract Inside Sales Representative

Core-Mark InternationalMilton, Halton Region, CA
Full-time

Core‑Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad‑line solutions to the convenience retail industry.Our r... Show more

 • Promoted

Brand Representative - Toronto Premium Outlets, Abercrombie & Fitch

Abercrombie & Fitch Co.Halton Hills
Full-time

Provide warm, welcoming, and attentive service to all customers.Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categ... Show more

 • Promoted

Sales Insurance Account Representative

Pat Gaetano - Desjardins Insurance AgentHamilton, ON, CA
Full-time

SALES INSURANCE ACCOUNT REPRESENTATIVE.Pat Gaetano Desjardins Insurance | Stoney Creek, Ontario | Full-time.Compensation: From $50,000–$52,000 base salary (dependant on licensing) + uncapped commis... Show more

 • Promoted

Account Representative

AltecMilton, Halton Region, CA
Full-time

This position is to generate new business and ensure growth of existing accounts in a specific geographic region.Assesses potential application of company products and/or services and offers soluti... Show more

 • Promoted

Claims Registration Representative (On Demand - Variable)

Workplace Safety and Insurance Board (WSIB)Hamilton, ON, CA
Full-time

About the Workplace Safety and Insurance Board (WSIB).When an injury or illness happens on the job, we move quickly to provide wage‑loss benefits, medical coverage and support to help people get ba... Show more

 • Promoted

Indigenous Relations Lead

Agilus Work SolutionsHamilton, ON, CA
Full-time

Agilus by Synergie is recruiting for an Indigenous Relations Lead in the pipeline industry.The position is located in Waterdown, Ontario and operates in a hybrid work environment.As Indigenous Rela... Show more

 • Promoted

Dynamic Customer Service Representative for Sales and Support

Westlake Royal Building ProductsHamilton, ON, CA
Full-time

Deliver exceptional face-to-face and virtual customer service as a Customer Service Representative.Manage accounts, process orders, and provide after-sales support in a collaborative environment.In... Show more

 • Promoted

Branch Administrator - Client Service & Team Lead

Scotia Wealth ManagementHamilton, ON, CA
Full-time

A prominent wealth management firm in Hamilton, Ontario seeks a Branch Administrator to ensure outstanding client service through effective operational management.The ideal candidate must have expe... Show more

 • Promoted

Retail - Sales Representative - C$17.6 An Hour

Wireless DNAHamilton, Canada
Full-time

Sales Representative role focused on customer service, building relationships, and promoting telecom products and services.Responsibilities include meeting sales targets, utilizing digital tools, a... Show more

 • Promoted

Sales Representative

Premier EquipmentHagersville, ON, CA
Full-time

Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario.With 20 lo... Show more